Job Description

What we’re looking for:

Are you an experienced HR professional ready to strengthen people management, build organisational capacity, and drive operational excellence in a humanitarian setting? NRC Nigeria is looking for a results-driven HR & Administration Manager to lead and strengthen HR and administrative functions across its country programme.

In this role, you will help shape and implement the HR strategy, strengthen recruitment processes, promote staff development, and drive training and capacity-building initiatives. You will ensure that HR and administration systems remain efficient, effective, and aligned with NRC standards, enabling teams to deliver on their humanitarian mandate. This opportunity is open to Nigerian nationals only.

What you will do:

Human Resources:

• Provide leadership in the implementation of the Global Standards and initiatives at Country and Area Office level (NRC People Management Systems, Talent Management, L&D initiative, Duty of care, PSEA…)
• Plan and feed into country wide strategies and plans, working closely with senior
• Pro-actively work to support the Area Manager, Area Support Manager, HR Team Leads & HR Officers in running an effective HR function in the Area Offices
• Lead efforts in facilitating staff consultations, town halls, and feedback sessions in efforts to build and sustain employee-engagement.
• Lead efforts in monitoring employee wellbeing and champion initiatives to improve employee wellness, ensuring a best-practice staff care programme for all staff is regularly reviewed and that adequate staff care systems are in place and implemented across the country.
• Work with the CMG to facilitate role mapping, position rationalisation and support leadership in communicating organizational changes
• Ensure robust onboarding plans that enable organisational-wide understanding of organizational priorities are in place and implemented across the country offices.
• Strengthen the recruitment processes, ensuring adherence to the minimum standards

management and programmes to ensure HR proactively meets the needs of the programme

• Payroll: Ensures accuracy of payroll before transmission to the Finance team/Manager.
• Handling personnel cases according to guidelines and policies
• Focal point for working with the Nigeria staff representatives

Administration:

• Focal point for coordinating all office and accommodation management requirements in the country office.
• Support the Administration team to ensure that operational needs (office stationery, utilities, etc..) are routinely identified, planned for and available in close cooperation with the logistics team.
• Provide leadership in ensuring impeccable documentation processes of the Country Office and have an up to-date filing tree of all HR and Administration files.
• Oversee the travel arrangements of staff and visitors, ensuring that work permits, immigration and visa (for staff, guest and consultancies) are duly processed.
• Liaise with the logistics team to ensure that service contractors and framework agreements for: cleaners, receptionist, maintenance, local travel agency, hotels, telecom services are processed according to organisational procedures.

Please download the JD here for more details: JOB DESCRIPTION.

What you will bring:

• Postgraduate qualification in any of these fields: Human resource management, business administration, public administration, organisational development, management studies.
• Minimum 5 years’ experience working as a senior HR Manager in a humanitarian/recovery context.
• Experience from working in the complex and volatile contexts
• Documented results related to the position’s responsibilities
• Fluency in English, both written and verbal, (Fluency in Local Language is an added advantage)
• Experience in a large and dynamic country programme
• Strong interpersonal skills, a team player coupled with capacity building skills and experience
• Strong sense of initiative.
• Experience with building an HR structure
• Experience on Learning and staff development.
• Experience in staff recruitment
• Knowledge of the Central and West Africa region in general and Nigeria context.

What we offer:

• Duty station: Abuja, Nigeria.
• Contract: 12 Months - Fixed Term contract (with possibility of extension)
• Travel: Up to 40%.
• Salary/benefits: grade 9 on NRC’s Resident/National salary scale, with accompanying terms and conditions.
• NRC is an equal opportunities employer. We are committed to diversity without distinction to age, gender, religion, ethnicity, nationality, and physical ability.
• We think outside the box, encourage ideas, and give responsibility to all employees at all levels. You will have many opportunities to be heard and take the initiative.

Find out more about the benefits of working for NRC

Important information about the application process

• For Internal candidates: To apply as an internal candidate, log in with your official email or click on Opportunity Market Place.
• When creating your profile, include your full name as given on your passport. Complete all the system-required fields for experience, employment history and education.
• Submit your application and CV in English, taking care to attach your latest CV.
• Applications that do not meet the minimum standards in terms of experience or qualifications will generally not be considered. Unsolicited applications not related to this specific job advertisement will not be considered.
• We receive many applications for each vacant position and so only shortlisted candidates will be contacted.

If you have any questions about this role, please email ho.recruitment@nrc.no with the job title as the subject line.

Why NRC?

The Norwegian Refugee Council (NRC) is an independent humanitarian organisation helping people forced to flee. Our 15,000 staff work in crises across 40 countries, providing life-saving and long-term assistance to millions of people every year.

Watch this short video to see NRC in action.

We are looking for people who are passionate about helping refugees and people forced to flee. Are you one of those people? If you are, NRC offers you the opportunity to:

• do demanding and professional work, often in challenging contexts.
• join a work culture that empowers every employee to share ideas and take responsibility.
• be part of a welcoming and supportive community committed to human dignity.

The Norwegian Refugee Council (NRC) is a global humanitarian organisation helping people forced to flee.

Join us in assisting millions of people in areas where others cannot, tackling some of the world's most dangerous and difficult crises. Bring your skills and dedication to an organisation recognised for providing high quality aid and for defending the rights of refugees and internally displaced people.

At NRC, we give responsibility to employees at all levels and foster professional growth and innovative teams. You can expect a supportive culture and an open dialogue with management. We are committed to diversity, equity and inclusion.

Together, we save lives and rebuild futures.

Safeguarding is central to NRC’s work. We expect all employees to:

• treat everyone with respect and dignity
• contribute to building a safe environment for all
• never engage in any form of exploitation, harassment and specifically sexual exploitation, abuse and sexual harassment (SEAH)
• always report. NRC has a zero-tolerance approach to inaction against exploitation, abuse and SEAH