Job Description

• Be the welcoming face of ADF Careers Headquarters
• Support workplace operations, executive coordination and employee engagement
• Create a safe, connected and high-performing workplace environment

As the Headquarters Coordinator, you will be the first point of contact at our Canberra HQ, supporting workplace operations, executive activities, facilities management and stakeholder engagement while creating a professional and welcoming environment.

Details about the Client

ADF Careers is the largest workforce outsourcing solution in the southern hemisphere with over 80,000 applications received on average each year.

ADF Careers is on a mission to recruit the right people, in the right numbers, at the right time to support the Australian Defence Force to build, sustain and maximise Defence capability.

Our people are our greatest asset. We recognise and respect our people’s need to work in ways that support their careers, families, and lifestyle. That’s why we offer flexible working arrangements, learning pathways, additional leave entitlements and extensive corporate discounts across a variety of product and services. We want our people to be financially rewarded; to feel good and to go beyond what they thought possible at work.

Be you, and we’ll be better together.

To find out more about our great employee benefits and what it’s like to be part of the team, reach out to our friendly talent acquisition team.

Job Description

As the Headquarters Coordinator, you will be responsible for delivering an exceptional workplace experience while supporting the day-to-day operations of our Canberra Headquarters.

You will:

• Act as the first point of contact for visitors, employees, contractors and client guests, providing a professional and welcoming experience
• Manage visitor sign-in processes, security passes and new starter site inductions
• Coordinate facilities and maintenance requirements, ensuring workplace issues are resolved promptly
• Support workplace health and safety initiatives, including hazard reporting, compliance activities and Fire and Emergency Warden responsibilities
• Deliver workplace inductions and provide ongoing support regarding office services, safety and workplace procedures
• Support senior executives, VIP visitors and key stakeholder meetings onsite
• Coordinate meeting rooms, catering and workplace logistics for internal and external meetings
• Assist the Executive Office with administrative and coordination activities as required
• Manage office supplies, refreshments and general workplace resources
• Prepare and distribute internal communications for HQ employees
• Coordinate employee engagement initiatives, days of significance and cultural events
• Foster a collaborative and positive workplace culture through exceptional service and support

Candidate's Profile

If you have worked in a similar position, looking for your next opportunity or would love to be in a position that will make an impact, we want to speak with you.

Your background will demonstrate:

• Experience in customer service, concierge, office coordination or a similar people-focused environment
• Outstanding communication and interpersonal skills
• Strong organisational skills with the ability to manage multiple priorities simultaneously
• Confidence interacting with senior leaders, VIP guests and key stakeholders
• A proactive and solutions-focused approach to work
• The ability to perform effectively in a fast-paced environment
• Strong attention to detail and commitment to delivering high-quality service
• Experience supporting workplace operations, facilities, office administration or WHS activities will be highly regarded
• A collaborative mindset and genuine passion for creating positive workplace experiences

To apply for this position, you must be an Australian citizen and have the ability to maintain an Australian AGSVA security clearance.

How to apply

If eligible, please submit your resume; applications are open to all qualified Australian citizens regardless of their background, identity, experiences and beliefs.

If you need assistance during our recruitment process, please email Victoria Emms at victoria.emms@adecco.com.au for a confidential conversation.

To apply for this position, please submit your application online through our designated platform. The deadline for applications is 11:30 PM (AEST) on Tuesday 13th October. It's important to note that applications will be reviewed and processed as they are received.