Job Description

Join a team where your professional growth directly impacts vulnerable families across New York City by providing crucial housing services and eviction prevention legal support that helps clients achieve permanent, stable housing.

At NAICA, we’re committed to being an employer of choice by attracting top talent, fostering an engaging work environment, and providing the support you need to advance your career while making a meaningful difference in people’s lives.

TitleHousing Specialist – Tier I (HPLP)

LocationNew York Metropolitan Area

Reports to:Housing Specialist Supervisor

Pay Range:$33.51- $33.51per hour (effectively $61,000-$61,000 per year)

Classification:Non-exempt

Employment TypeFull-time (35 hours per week)

The Housing Specialist – Tier I will deliver housing services toassistclients in understanding and addressing personal or social challengesimpactingtheir housing stability.This role involves collaborating with legal staff to create tailored service plans that promote secure housing and access to community resources.The specialist is encouraged to undergo cross-training and gain a comprehensive understanding of the Housing Services Department’s functions.

Primary Job Responsibilities/Duties

The Housing Specialist – Tier Iis responsible for, but not limited to:

• Collaborate with program participants to develop service plans aligned with resolving issues and obstacles tomaintaininghousing stability.

• Provide client intake, service planning, advocacy, and referral services in the absence of a case manager.

• Maintain weekly or bi-weekly contact with clients tomonitorand follow up on service plan progress.

• Maintainaccuraterecords, track case progress, and input case-related information into the Legal Server Database.

• Conduct and/orparticipatein housing-related activities and workshops.

• Assistparticipants in obtaining and reinstating benefits.

• Help participantsidentifyavailable financial resources.

• Advocate for andsubmitapplications for rentalassistancegrants through charitable organizations.

• Compile andsubmitpackages to HRA for Rental Assistance Grants (Exceptions to Policy) andOne ShotDeals.

• Work collaboratively with legal services staff to assess client readiness for legal proceedings.

• Treat all clients, visitors, and employees with kindness, respect, and dignity.

• Enforce facility rules and regulations to ensure compliance.

• Attend staff meetings and serve on committees asrequired.

• Uphold confidentiality and professionalism at all times.

• Demonstrate effective time management and prioritization skills.

• Stay informed ofnew trendsand developments in social services and related fields.

• Perform general clerical duties as needed.

Physical Requirements

• Ability to walk, stand, kneel, crouch, and bend over.  

• Ability to lift, reach, and handle objects weighing up to25pounds.  

• Ability to sit at a desk and work on a computer for prolonged periods.  

• Ability to travel to different locations within New York City, as needed

Work Environment / Schedule Requirements

• While standard business hours are Monday through Friday, 9:00 AM to 5:00 PM, employees maybe requiredto work on or during evenings, weekends, and holidays.

Qualifications

• Baccalaureate degree in Human Services, Social Work, Psychology, Sociology, or related field; OR,

• Associate degree in Human Service, or related field with one (1) or more years of direct social service experience; OR,

• High School Diploma/General Equivalent Diploma with three (3) or more years of direct social service experience.

• Knowledge of casework and case management methodologies.

• Commitment to the mission of NAICA, Inc.

• Proven ability to work collaboratively with diverse groups.

• Proven ability to manage multiple tasks effectively under pressure.

• Strong organizational skills, with a detail-oriented and efficient approach.

• Demonstrated maturity, integrity, and sound judgment.

• Must be able to read, speak, write, and understand English for administrative purposes.

• Must pass drug screening to be appointed.

• This position may be subject to a series of investigations before and after appointment.

Equal Employment Opportunity

NAICA is an equal opportunity employer committed tomaintaininga diverse workforce and inclusive work environment. As such, discrimination in any aspect of hiring or employment based upon age, race, creed, color, national origin, sexual orientation, gender identity or expression, religion, military or veteran status, sex, disability (including pregnancy, childbirth, and related medical conditions), or other applicable legally protected characteristics is strictly prohibited. 

Applicants of all backgrounds and experiences are encouraged to apply. NAICA will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable federal, state, and local laws, rules, and regulations. NAICA also offers reasonable accommodations as required by applicable federal, state, and/or local laws. Applicants seeking an accommodation for any part of the application or interview process should contact Human Resources by sending an email toHumanResources@naicany.orgwith the Subject “Reasonable Accommodation Request.” 

Competitive Benefits Package

• Comprehensive Health, Dental and Vision Benefits for full-time employees 

• 403(b) Retirement Savings Plans 

• Loan Forgiveness Programs for eligible employees 

• Paid Holidays and Vacation 

• Paid Time-off 

• Vol Life Insurance and AD&D 

• Term Life and AD&D insurance 

• Long Term Disability 

• Employee Assistance Program support (EAP) 

• Commuter Benefits Program 

• Aflac: Short-Term Disability, CA, Accident and Hospital 

• Employee Discount Program 

False Statements

Misrepresentation of your experience, skills, education, or other qualifications, or submission of false/fraudulent information or documentation during or after the application process may result in the rejection of your application or termination of your employment.  

At-Will Employment Disclaimer

While wesincerely hopeto form a long and mutually beneficial working relationship, NAICA is an at-will employer. Therefore, employment is subject to termination at any time, with or without notice or cause, at the discretion of you or the organization.