Job Description

Housing Service Specialist

Monroe Group is looking for a Housing Service Specialist to join our team!

The Housing Service Specialist should have property management experience, enjoy mentoring and developing their team, and have the personality to interact positively with applicants, residents, and teammates.

OUR IDEAL CANDIDATE has experience in working at an Affordable Housing Apartment complex and shares our mission, vision, and values, our commitment to customer service.

The Details: Our Housing Service Specialist are fully accountable and responsible for providing overall supervision of the community. Overseeing and enhancing the value of the property, and ensuring the property team is positive and successful. Specific duties include:

· Leading and mentoring a dynamic team

· Developing and managing the budget

· Ensuring the property is meeting KPI Goals

· for Occupancy, Collections, Compliance, Asset, and Budget Management

· Submitting necessary weekly/monthly reporting

· Ensuring that site teams deliver Safe, Decent and Sanitary Housing to all our residents

· Performs all other duties as assigned

Why join the Monroe Team? Monroe Group is one of the country’s fastest-growing affordable housing management companies with a portfolio of 90+ affordable communities, 9,000 units in twenty-six (26) States, and growing. We believe in building Teams, each voice is heard and valued!

Great benefits! Monroe Group offers medical, dental, and vision insurance, including a Flexible Spending Account and Health Savings Account. We provide company-paid life insurance, short- and long-term disability insurance options, 11 paid holidays, vacation and sick time, and a 401 (k) program with a company match of dollar to dollar up to 4%.

Bonus - New Hire bonus of $500.00 paid after three months, $1,500.00 retention bonus paid after six months

Requirements

REQUIREMENTS

• Must be able to work assigned hours as scheduled.
• Must be able to work in a fast-paced environment.
• Must be able to maintain confidentiality.
• Must be able to complete tasks in a timely manner.
• Must be able to meet assigned deadlines.
• Familiarity with clerical practices, office procedures, and automated equipment.
• Required to learn all aspects of community manager duties.
• Ability to satisfactorily complete tasks with minimal supervision.
• Must be a self-starter and self-motivated.
• Ability to perform assigned tasks with reasonable speed and accuracy.
• Excellent verbal and written communication skills.

EDUCATION and EXPERIENCE:

• At least 1 year of Property Management experience in a managerial role
• Must have working knowledge of affordable housing programs

PREFERRED QUALIFICATIONS:

• At least 3 years of Property Management experience in a managerial role

PHYSICAL DEMANDS

• Employee must be able to move/drag/lift at least 15 lbs and up to 40 lbs
• Employee will frequently utilize their hands and fingers
• Employee will be frequently required to sit, and stand
• Employee must be able to walk each property in its entirety
• Employee will be required to bend, twist, stoop and or kneel

WORK ENVIRONMENT

• The employee will be exposed to an indoor office and outdoor environment. The noise level changes on a consistent basis.

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