Job Description

The Housing Pathways Support
Practitioner provides housing and homelessness support through early
intervention, crisis response, and intensive case management for individuals
and families with complex needs. The role involves holistic assessment, culturally
informed planning, and advocacy to secure safe, affordable housing. Working
within a trauma-informed, culturally safe framework, the Practitioner partners
with Aboriginal communities to strengthen connections to culture and support
positive housing outcomes, while also offering specialist advice to enhance
broader service delivery.

Organisational Profile

GEGAC is an Aboriginal
Community Controlled Organisation based in Bairnsdale Victoria. Consisting of
about 200 staff, GEGAC is a Not-for-Profit organisation that delivers holistic
services in the areas of Primary Health, Social Services, Elders &
Disability and Early Childhood Education.

GEGAC advocates for the
self-determination of the Aboriginal community by prioritising services that
enhance social, emotional, and spiritual wellbeing, with culture at the heart
of everything we do.

Position Purpose

The Housing Pathways Support
Practitioner, within the Youth Services and Housing Pathways unit, provides
housing and homelessness support and advice. The role operates with autonomy
and professional judgement to deliver early intervention, crisis responses, and
intensive case management for individuals and families with complex housing
needs. The Practitioner undertakes holistic assessments, develops culturally
informed case plans, advocates with housing providers, and facilitates access
to safe, affordable, and sustainable housing options.

Grounded in a culturally
safe, trauma-informed approach, the role works in partnership with Aboriginal
community members to navigate housing systems while strengthening connection to
culture, family, and community. The position also provides secondary consultation
and housing advice within the program, supporting coordinated and effective
service delivery.

Key Selection Criteria

• Demonstrated understanding of, and
  commitment to, the Aboriginal community and local Aboriginal culture, with the
  ability to work in culturally safe and respectful ways.
• Demonstrated knowledge and experience
  in the housing and homelessness sector, including an understanding of the
  systemic barriers and impacts experienced by people at risk of or who are
  experiencing homelessness.
• Proven ability to undertake holistic
  assessments, provide intensive case management, and deliver appropriate
  referrals and housing pathway planning for clients with complex needs.
• Capacity to exercise initiative and
  work autonomously, providing housing advice and secondary consultation within
  the program.
• Ability to provide clear, concise, and
  culturally appropriate communication, including the provision of advice on
  complex matters within the practice area.
• Highly developed stakeholder engagement
  and customer service skills, with demonstrated ability to build and maintain
  effective working relationships with clients, colleagues, housing providers,
  and external agencies.
• Demonstrated professionalism in
  maintaining accurate records, managing sensitive information, and upholding
  confidentiality, ethical practice, and organisational policies.
• Strong organisational and time
  management skills, including the ability to prioritise competing demands,
  alongside sound computer skills including Microsoft Office and client
  management systems.

Qualifications and Registrations
Requirement (Essential or Desirable).

• Valid Victorian driver’s licence ESSENTIAL
• Degree, or Diploma with substantial
  experience in a relevant field ESSENTIAL
• A working knowledge and experience of
  the housing and homelessness sector ESSENTIAL
• A satisfactory Working with Children
  Check and Fit2Work Police Check ESSENTIAL
• A person of Aboriginal and or Torres Strait Islander
  background DESIRABLE
• Proof of COVID-19 vaccinated to align with GEGAC
  requirements ESSENTIAL

How to apply for this job

A copy of the position description can be obtained
by copying and pasting this URL into your browser: https://gegac.org.au/wp-content/uploads/2026/04/Housing-Pathways-Support-Practitioner-PD-.pdf

A copy of the position description can also be
obtained by emailing HR@gegac.org.au.

Applicants must address the key selection criteria
for shortlisting.

Any applications that have not addressed the key
selection criteria will not be considered during the shortlisting process.

Applications can also be emailed to
HR@gegac.org.au.

This position will remain open until
filled. Applications may close at any time without notice. To avoid
disappointment or missing out, prospective applicants are strongly encouraged
to apply without delay.”

A valid Working with Children Check and Police
check is mandatory to work in this organisation.

"this advertisement is pursuant to the
'special measures' provision at section 8 of the Racial Discrimination Act 1975
(Cth)".