Job Description

Who We Are

At Copa Health, we are committed to People First, fostering a culture of compassion, innovation, and impact. We support individuals and families across Arizona through high-quality behavioral health and integrated care services while also investing in the growth and well-being of our team.

Why Join Copa Health?

At Copa Health, we prioritize the growth, well-being, and satisfaction of our team members. When you join our team, you’ll receive:

• Competitive salary and comprehensive benefits package
• Personalized Health Coverage – Receive a monthly, tax-free contribution to select the medical plan that works best for you, with guidance and support through our ICHRA program
• Dental and Vision Coverage to complement your health plan
• Generous PTO – up to 3 weeks in your first year, plus an additional wellness day to recharge
• 10 paid holidays annually
• Wellness Program, including access to mental health resources
• Tuition Reimbursement up to $3,000 to invest in your growth and career advancement
• Affordable Medical, Dental, and Vision plans to fit your needs
• 403(b) retirement plan with company match to help you plan for your future
• Employee Assistance Program with free coaching and therapy sessions
• Additional benefits including life insurance, disability coverage, pet insurance, and more!

Who We're looking for

Copa Health is seeking a motivated individual to Perform outreach services within the valley and engage with vulnerable individuals experiencing homelessness with a Serious Mental Illness (SMI) designation or those at risk of health concerns. The role focuses on connecting individuals with health and wellness resources, as well as housing services. This position involves conducting outreach in parks, faith-based communities, libraries, nonprofit organizations, heat relief stations, freeway underpasses, and similar locations.

Key Responsibilities

• Conduct outreach and navigation services in public locations including parks, libraries, shelters, canals, faith-based communities, and areas near freeway underpasses.
• Provide information on available health, wellness, and prevention services to promote individual well-being.
• Assist individuals with completing applications and processes for benefits such as AHCCCS, SSI/SSDI, unemployment, SNAP, and more.
• Facilitate access to behavioral health services, employment support, housing resources, shelter options, and financial assistance.
• Help individuals secure identification and vital documents including photo IDs, Social Security cards, birth certificates, and transportation aids such as bus passes.
• Link individuals and families to appropriate community-based resources and educate them on how to effectively use these supports.
• Navigate unpredictable and fast-paced environments while working with individuals facing homelessness, legal challenges, and/or mental health or substance use issues.

Qualifications

• High school diploma or GED required.
• Must have one (1) year of experience as a Navigator or working with people experiencing homelessness.
• Peer Support Training certification preferred or willingness to obtain certification.
• Preferably have personal lived experience in one of the following areas: experiencing homelessness, mental health challenges, substance use issues and/or trauma
• Must have knowledge of the community resources available in Arizona.
• Must have a fingerprint clearance card issued by the AZ Department of Public Safety or eligible to receive one within eight (8) weeks of hire. (If a Good Cause Exception is required, this must be taken care of BEFORE hire date.)
• Must have a valid Arizona driver’s license with state-minimum insurance coverage and ability to meet Copa Health’s driving requirements.

Copa Health, is an Equal Opportunity Employer – All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, disability status, protected veteran status, or any other characteristics protected by law. Pre-Employment Criminal Background and Drug Testing Required. EOE