The Counseling Center TCC

Housing Operations Coordinator (2896)

The Counseling Center TCC  •  Columbus, OH (Onsite)  •  1 month ago
Apply
AI can make mistakes so check important info. Chat history is never stored.

Job Description

Level: Management
Job Location: Columbus, OH 43205
Position Type: Full Time
Job Category: ManagementEssential Functions
Program Operations & Environment Management
- Oversee daily operations of the recovery residence to ensure consistency, structure, and continuity of care.
- Maintain a safe, clean, and therapeutic living environment in accordance with agency and regulatory standards.
- Monitor house activities and resident adherence to rules, schedules, and expectations.
- Conduct regular walkthroughs and safety checks of the property.
Resident Support & Monitoring
- Complete onboarding and orientation of new residents, including intake coordination and communication of program expectations.
- Monitor resident progress, engagement, and compliance with program requirements.
- Assist residents with the development of daily living skills and recovery-oriented routines.
- Maintain appropriate professional boundaries while fostering a supportive recovery environment.
- Facilitate weekly house meetings to address resident needs, reinforce expectations, and promote a positive living environment.
Compliance & Documentation
- Ensure all resident records, logs, and documentation are completed accurately and in a timely manner.
Vendor & Resource Coordination
- Coordinate and manage vendors related to house operations (e.g., food services, maintenance, lawn care, and supplies).
- Ensure timely ordering, delivery, and appropriate use of household supplies and resources.
- Maintain effective working relationships with external service providers to support smooth operations.
Safety & Protocol Oversight
- Enforce all safety procedures and protocols for the residence.
- Monitor medication self-administration processes in accordance with agency policy.
- Respond to incidents and ensure proper documentation, reporting, and follow-up.
Logistics & Scheduling
- Coordinate resident schedules related to appointments, meetings, and program activities in conjunction with case manager and HI specialist.
- Transport residents as needed in accordance with agency guidelines.
- Ensure operational continuity and appropriate coverage within the residence.
- Serve as an on-call contact for house-related issues and respond in person when necessary.
Secondary Functions
- Provide direct support coverage in the residence as needed.
- Assist with program development and process improvement initiatives.
- Perform other duties as assigned by leadership.

QualificationsCompetencies
- Knowledge of addiction, recovery, and sober living best practices
- Strong organizational and operational management skills
- Ability to manage multiple priorities and maintain structure in a dynamic environment
- Effective communication and interpersonal skills
- Ability to enforce rules while maintaining a supportive and respectful environment
- Attention to detail in documentation and regulatory compliance
- Strong problem-solving and decision-making abilities
Minimum

Qualifications
- Minimum of two (2) years of experience in recovery support, residential services, or behavioral health
- High School Diploma required; Associate’s or Bachelor’s Degree in Social Services or a related field preferred
- Experience in sober living or residential program operations strongly preferred
- Valid driver’s license and ability to maintain insurability
- Ability to complete and maintain all required agency trainings
The Counseling Center TCC

About The Counseling Center TCC

Our mission is to improve the lives of our clients and our community. We work to heal their mind and body, to inspire and to provide excellent service in alcohol and drug addiction treatment, primary healthcare, recovery support, case management, behavioral health, vocational development and to be a resource to all members of the community for outreach, prevention, education, and advocacy.

Industry
Healthcare & Social Services
Company Size
51-200 employees
Headquarters
Portsmouth, Ohio
Year Founded
1980
Social Media