Job Description

We are working closely alongside a Local Authority in Rugby to assist with the appointment of a Housing Officer, on a 3-month contract, likely to be extended at clients discretion. Please apply with your CV for immediate consideration.

Rate of Pay: £18.35 - £24.28 per hour

The Housing Officer will provide a comprehensive housing management service to Council tenants, delivering advice, support and guidance while ensuring tenancies are effectively managed and sustained. The role involves working directly with residents through office appointments, home visits, telephone and written communication, as well as working closely with internal teams and external agencies to resolve housing issues.

Responsibilities:

• Provide effective housing management services to Council tenants.
• Advise and support residents through face-to-face meetings, home visits, telephone, email and written correspondence.
• Manage tenancy reviews, transfers, mutual exchanges and succession cases.
• Investigate breaches of tenancy conditions and take appropriate enforcement action.
• Manage anti-social behaviour and neighbour disputes, working with agencies such as the Police and Social Services.

Essentials:

• Relevant experience in a customer-focused environment, with a minimum of 2 years’ experience.
• Strong communication, organisational and problem-solving skills, with the ability to manage a varied workload and deal effectively with challenging situations.
• Full current UK driving licence.

Please note:

• You should be available to work immediately or at a short notice.
• You should have right to work in U.K
• This role requires a Basic DBS

Disclaimer: Brackenberry Ltd is acting as an Employment Business in relation to this vacancy. We are committed to equality in the workplace and is an equal opportunity employer. Unless otherwise stated all of our roles are temporary, though assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.

Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary. Your DBS must be either through us or be accompanied by a subscription to the DBS updating service.

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