Housing Management Coordinator

Pay £14.06 per hour and great benefits including Health Cash Plan

Permanent, part time (20 hpw), open to agreeing a working pattern

Southampton

Home, a place where you belong

This is a great opportunity to join our team. As our Housing and Property Lead, you’ll focus on tenancy support for our customers, ensuring their homes are safe and well maintained. Providing a housing management service, you’ll support them to manage and maintain their tenancy and rent accounts with the aim of helping them move on to a secure, long-term accommodation!

What you’ll do

• Making sure that our customers properties are homes they can be proud of, you’ll support your customers by engaging and involving them in their tenancies.

• Help our customers with housing benefit claims, making sure that these are received on their rent account.

• Where there is a need, you’ll also issue and sign warning letters and notices which may lead to attending court.

• Getting rooms ready for the next customers who needs our help and for maximum occupancy, you’ll turn around vacant or void rooms / bed spaces / properties within set timescales.

• Ensuring we are health and safety compliant and that maintenance standards are met.

Why join us

This is more than a job, it’s a place where you feel valued. You get great training, support from friendly colleagues and a chance to make a real difference every day. Be part of one of the UK’s Great Places to Work!

You have

• Experience in managing a housing caseload and handling landlord and housing management duties

• Know-how of re-letting of rooms or units, collecting rents, and taking formal tenancy action when needed.

• Able to take on a lead role within the team, offering guidance and support to your colleagues

• The ability to work on your own initiative, positively influencing people from all different backgrounds.

• Confident working collaboratively with colleagues in other parts of the business as well as with external partners

Stronger together

We do our best work when we’re ourselves. That’s why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work!

The practical bits

• Core hours between 9am and 5pm

• Based at our service in Southampton

• You’ll need an Enhanced DBS check done and we pay for that.

What’s in it for you?

• 34 days leave, rising to 39 (including bank hols and a “me day” to use for whatever you fancy)

• 800+ discounts on shops, holidays, days out, tech and more

• Instant pay access with Stream

• Matching pension contribution (up to 7% and life insurance of 3x basic salary)

• Top 20 in the UK for Wellbeing

Find out more

Click APPLY NOW to see our Housing Management Coordinator Job Description, find out about us and for help to apply and for all our benefits Roles can close early, so don’t wait.

For reasonable adjustments email recruitment@homegroup.org.uk.