Job Description

Valid Ohio driver’s license and proof of auto insurance is required by hospital policy. Must pass a motor vehicle background inspection, insurance eligibility, driving qualifications and training set forth by Nationwide Children’s Hospital and must maintain qualification of insurance guidelines.

Provides day-to-day supervision and operational support to housing advocates serving individuals and families experiencing homelessness or housing instability. Ensures high-quality service delivery, supports staff in addressing complex client needs, and helps coordinate housing placements and stabilization services.

Essential Functions:

• Coordinates the activities and operations of the housing program to ensure effective and efficient service, collaborating with and reporting to leadership as needed.
• Provides daily supervision and coaching to assigned team members, supporting staff development and training and assisting with case consultations.
• Monitors staff and assesses practice patterns to ensure high level of expertise and positive housing outcomes.
• Ensures compliance with organizational and regulatory requirements, quality assurance standards, and contract standards.
• Assists in the management of relationships with key funders and stakeholders.
• Implements quality assurance initiatives to improve operational efficiency and clinical accuracy of the housing services workflow.
• Assists with maintaining program fiscal viability and capacity to align with grant compliance.

Education Requirement:

• Bachelor’s Degree in relevant field, required.
• Master’s Degree in relevant field, preferred.

Licensure Requirement:

Licensed Social Worker (LSW) or Licensed Independent Social Worker with Supervision Designation (LISW-S) in the State of Ohio, preferred.

Skills:

• Excellent interpersonal and communication skills.
• Ability to motivate and lead staff.
• Ability to represent the agency to stakeholders.

Experience:

• Three years of experience in housing services, homelessness programs, or social services, required.
• Three years of experience related to grant management and compliance practices, required.
• One year of supervisory or team leadership experience, preferred.

Physical Requirements:

OCCASIONALLY: Lifting / Carrying: 0-10 lbs, Loud Noises, Standing, Walking

FREQUENTLY: (none specified)

CONTINUOUSLY: Audible speech, Color vision, Computer skills, Decision Making, Depth perception, Flexing/extending of neck, Hand use: grasping, gripping, turning, Hearing acuity, Interpreting Data, Peripheral vision, Problem solving, Repetitive hand/arm use, Seeing – Far/near, Sitting

"The above list of duties is intended to describe the general nature and level of work performed by individuals assigned to this classification. It is not to be construed as an exhaustive list of duties performed by the individuals so classified, nor is it intended to limit or modify the right of any supervisor to assign, direct, and control the work of employees under their supervision. EOE M/F/Disability/Vet"