Job Description

Coordinates housing referrals, prioritization activities, and system navigation for survivors of domestic violence, sexual violence, human trafficking, stalking, and family violence. Serves as a key liaison between Victim Coordinated Entry access points, housing providers, community partners, and internal programs to ensure survivors are connected to safe, equitable, and survivor-centered housing resources. Plays a critical role in advancing housing stability and access for survivors while promoting collaboration across Franklin County's domestic violence housing system.

Essential Functions:

• Coordinates and manages survivor-centered housing referrals by maintaining prioritization processes, facilitating collaboration, and monitoring outcomes and barriers at housing access.
• Collaborates with housing providers and community partners to expand survivor housing opportunities, supports navigation of housing resources and eligibility, addresses barriers, and participates in planning and prioritization efforts.
• Maintains and analyzes housing and referral data to monitor system performance, tracks outcomes and trends, ensures data quality and reporting compliance.
• Provides education to community partners regarding processes and practices. Fosters strong partnerships and represents TCFSH through various initiatives.
• Supports continuous improvement of housing coordination services and assists in developing and implementing policies and procedures.

Education Requirement:

• Bachelor’s Degree in relevant field or equivalent education and experience, required.
• Master’s Degree in relevant field, preferred.

Licensure Requirement:

(not specified)

Certifications:

(not specified)

Skills:

• Knowledge of trauma-informed, survivor-centred, and empowerment-based service approaches.
• Strong organizational, communication, and relationship-building skills.
• Proficiency with data systems and Microsoft Office applications.
• Knowledge of domestic violence, sexual violence, human trafficking, and housing-related best practices.

Experience:

• Three years of experience in housing services, victim advocacy, case management, homelessness services, domestic violence services, or a related field, required.
• Experience managing multiple priorities in a fast-paced environment and coordinating services across multiple systems, required.
• Experience with grant-funded programs and performance reporting, preferred.
• Experience with Coordinated Entry, Victim Coordinated Entry, HMIS, comparable databases, or housing prioritization systems, preferred.

Physical Requirements:

OCCASIONALLY: Lifting / Carrying: 0-10 lbs, Loud Noises, Standing, Walking

FREQUENTLY: (none specified)

CONTINUOUSLY: Audible speech, Color vision, Computer skills, Decision Making, Depth perception, Driving motor vehicles (work required) *additional testing may be required, Flexing/extending of neck, Hand use: grasping, gripping, turning, Hearing acuity, Interpreting Data, Peripheral vision, Problem solving, Repetitive hand/arm use, Seeing – Far/near, Sitting

"The above list of duties is intended to describe the general nature and level of work performed by individuals assigned to this classification. It is not to be construed as an exhaustive list of duties performed by the individuals so classified, nor is it intended to limit or modify the right of any supervisor to assign, direct, and control the work of employees under their supervision. EOE M/F/Disability/Vet"