This role is open to full time, part time, and job share applications, all of which will be assessed equally.
Join our team
We are looking for a Housing Business Intelligence Analyst to join our Housing Repairs and Maintenance team.
If you share our values and you are motivated to make a difference for our residents, clients, and communities, we would love to hear from you.
About the role
Babergh and Mid-Suffolk District Councils are going through an exciting period of change, with a new job management system being implemented within our Housing Directorate.
The Housing Repairs and Maintenance Team is part of the wider Housing Directorate and oversees the maintenance of housing repairs and voids with some planned work activities and our in-house trade team is supported by several contractors.
In this pivotal role, you will be reporting directly to our Housing Transformation Manager with an additional reporting line to the Head of Housing Repairs and Maintenance (HRM), ensuring high-quality performance information is available and that relevant regulatory and business-specific requirements are met.
You will support colleagues to engage with performance information and provide advice and assurance on best practices and operational efficiencies.
Additionally, you will maintain, upgrade and manage systems, software, hardware and networks.
About you
To be successful, you will have a relevant qualification at NVQ/HNC/degree level or will demonstrate equivalent knowledge gained through experience.
You will have an inquisitive mind and will go beyond reporting what has happened, by putting performance information into context and generating insights that will drive improvements.
You will be able to offer insight and analyse complex information, drawing conclusions that will make a real difference to service delivery, efficiency and resident experience.
The role is an integral part of developing the Housing Repairs and Maintenance (HRM) insight offer and delivering more sophisticated analysis of the services being provided.
You will have worked in a similar environment and demonstrate experience of delivering data products which support operational colleagues to deliver better services, developing dashboards and reports that allow users to interact with and explore data.
About us
At Babergh and Mid Suffolk District Councils we are passionate about building communities that people want to live, work, visit and invest in.
We serve around 200,000 residents across our two districts and are well known for our collaboration and partnership working across public, private and voluntary sectors.
We believe that the heart of Suffolk is an incredibly special place to live and work, with:
It is no surprise we are ranked among the top 50 places to live in the UK (United Kingdom).
Benefits
We offer a comprehensive benefits package, including:
For more information, visit our Employee Benefits page
Our ways of working
We believe work is what we do, not just where we go.
We work in a hybrid way, with a mix of office, home, and remote based working (Business need permitting). Our hybrid working arrangements support flexibility and collaboration, helping our teams to thrive.
We are committed to equality, diversity and inclusion, providing opportunity and ambition for all, supporting and enabling our people to deliver the best possible services for our residents.
For more information
For an informal discussion or to learn more about this role, please contact Anton Dankwah by either calling 01449 724776 or by emailing anton.dankwah@baberghmidsuffolk.gov.uk
Please read the and Person Specification.pdf before applying for this job opportunity.
Closing date: 5.00pm, 24 April 2026.
How to apply
Please ensure your:
This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS checks or police vetting will be required for relevant posts.
Reimagine the possibilities.
As one of the largest employers in Suffolk, we have a huge variety of exciting careers to offer people as keen to make a positive impact on the world around them as we are.
As a modern, flexible, and effective council, we’re driven to make a difference to the environment, the communities we serve, and the careers of our people. We explore innovative ways to encourage, respect, and enable everyone to be the best they can be.
By creating meaningful connections with our people and our partner organisations, we’ve built a culture of mutual collaboration, trust, and respect where everyone is supported to be their authentic selves.
We aim to inspire and empower. To improve and evolve. To develop and innovate. To take pride and ownership of the world around us and ensure that we leave a positive and lasting legacy. That’s why it’s time to reimagine a career with the council and take a fresh look at what we can offer you.
