Job Description

Housing Administration Worker

Full-time – 6-Month Contract

Brunswick, VIC

Reporting to the Housing Coordinator, you will provide high-level administrative support across tenancy and property functions, helping ensure the smooth and compliant operation of BaptistCare Affordable Housing services.

Working closely with the Housing Services Worker and Housing Project Worker, you will maintain accurate records, support tenancy processes, liaise with key stakeholders and contribute to improvements in systems and processes.

Key responsibilities include:

• Maintaining accurate tenancy, property and operational records.
• Reviewing and improving electronic filing and record management systems.
• Supporting annual rent reviews, renter surveys and tenancy documentation.
• Assisting with regulatory reporting, compliance and audit requirements.
• Developing and updating templates, procedures and administrative processes.
• Coordinating meetings, correspondence and general housing administration.
• Liaising professionally with renters, suppliers, regulatory bodies and internal stakeholders.
• Contributing to projects that improve systems, processes and housing service delivery.

This is a great opportunity for an experienced administrator who is organised, proactive and enjoys making a practical difference in a purpose-driven housing environment.

About You

You are an experienced administrator who takes pride in accuracy, organisation and delivering high-quality support. You thrive in a collaborative environment, can manage competing priorities, and enjoy improving processes and systems.

To be successful, you will have:

• Experience in an administration, records management or coordination role.
• Exceptional attention to detail and a commitment to accuracy.
• Strong written, verbal and interpersonal communication skills.
• Excellent time management and organisational abilities.
• Proficiency in Microsoft Office applications and electronic record management systems.
• Strong problem-solving skills and a proactive approach to continuous improvement.
• Experience within the housing, community services or not-for-profit sector will be highly regarded.

About Us

BaptistCare is a leading purpose-led care organisation, guided by our Christian identity and serving people and communities across Australia for more than 110 years. We support people to live better through aged care, home care, retirement living, community services, disability support and housing.

We know that life’s challenges can make our world feel smaller. With the right people alongside us, it can feel more connected, supported and hopeful again.

That’s what we work towards every day - enriching lives through communities of care. Today, more than 70,000 customers, 12,000 employees and close to 2,000 volunteers are part of our communities across Australia.

Apply Now

Click 'Apply Now' to submit your application.

Only short-listed applicants will be contacted.

• Applicants must have the right to work in Australia.
• Applicants must address the key selection criteria to be considered

Please apply directly to the role – email applications will not be accepted.

If you require support with the application process, please contact Eman on eman.elhessny@baptistcare.org.au

BaptistCare – Inspired by Jesus to champion care for all.

BaptistCare is dedicated to the safety, empowerment, and participation of all children. We have zero tolerance of child abuse and are committed to a thoughtful, protective environment that supports infants, children, and young people to feel safe and respected.