Job Description

Why Work at Marriott Westlake?

At MarriottDallas/Fort WorthWestlake, we bring modern luxury and warm hospitality to Dallas’ Westlake community. Featuring sophisticated accommodations, elevated dining, and world-class amenities, our hotel is designed for seamless business and leisure experiences. Curatorsat Marriott Westlake thrive in an upscale, guest-centered culture, delivering exceptional service with a passion for hospitality.

You should join our team if you believe...

• That you can go above and beyond for our guests and your team.
• It's empowering to exercise collaboration.
• In joining an organization that cares about and supports your career growth and development.

Responsibilities

• Maintain cleanliness in hallways, lobbies, stairways, elevators, and public areas.
• Ensure carpets are vacuumed, floors are mopped, and furniture is dusted.
• Deliver linens, towels, and cleaning supplies to guest rooms and housekeeping carts.
• Collect used linens and transport them to the laundry area.
• Empty trash bins and dispose of waste properly.
• Assist with deep cleaning projects as needed.
• Respond to guest requests for extra towels, pillows, or other amenities.
• Provide courteous and professional service when interacting with guests.
• Report maintenance issues or safety hazards to the appropriate department.
• Refill housekeeping carts with necessary supplies.
• Keep supply rooms clean and organized.
• Responsible for reporting any maintenance deficiencies and handling guest requests or complaints, seeking assistance from leadership when necessary.
• Ensures the confidentiality and security of all guest rooms.
• Demonstrate a high level of integrity, take ownership of personal actions, communicate effectively, promote collaboration, nurture a positive, professional work environment, and adhere to the Company’s policies and procedures.

Requirements

• High school diploma or equivalent required.
• Previous housekeeping experience.
• Must have an aptitude for guest services and have a positive attitude.
• Must be able to work a flexible schedule, including weekends and holidays.

Physical Demands:

• Required to stand and walk for up to 8 hours per day.
• Ability to sit, stoop, kneel, or crouch while performing duties.
• Use of hands to finger, handle or feel; use of hands and arms to reach.
• Requirement to lift or move upwards of 25 pounds.