Job Description

At Coast Hotels, we believe our Ambassadors (employees) are at the heart of creating refreshingly local exceptional guest experiences. We are proud to live our core values by fostering an inclusive workplace where diverse perspectives and backgrounds strengthen our team, our service, and our connection to the communities we serve.

Houseperson – Afternoon/Evening Shift

Schedule: 2:30 PM – 11:00 PM, 5 days per week

Position Summary

The Houseperson will contribute to the overall success of the hotel by ensuring that Coast Hotels' cleanliness, presentation, and hygiene standards are consistently maintained throughout all public, guest room, and Ambassador areas of the property.

This position will play an important role in the hotel's ongoing renovation and reopening preparations. Over the coming months, a significant focus of this position will be assisting with the movement, placement, and setup of furniture, fixtures, and furnishings throughout guest rooms as they are returned to service. This will include physically moving furniture, arranging room layouts, and ensuring guest rooms are clean, organized, and properly prepared for reopening.

In addition to these responsibilities, the successful candidate will support daily housekeeping operations, complete detailed cleaning projects, maintain common areas, and assist with the many preparations required to welcome Ambassadors and guests back to the hotel.

Responsibilities

Guest Room Furniture Movement & Reopening Preparation

• Assist with the movement, delivery, and placement of furniture, fixtures, and furnishings throughout guest rooms as rooms are progressively returned following renovations.
• Move, position, and arrange guest room furniture according to established room layouts and hotel standards.
• Assist with setting up and organizing guest rooms, including the placement of beds, mattresses, desks, chairs, tables, dressers, and other furnishings.
• Move furniture, equipment, and supplies between floors, storage areas, and guest rooms as required.
• Assist with inspecting rooms following furniture placement to identify missing items, deficiencies, or additional cleaning requirements.
• Support the overall preparation and setup of guest rooms in advance of the hotel's reopening.

Cleaning & Housekeeping Support

• Vacuum, shampoo, and spot-clean carpets and upholstery in hallways, stairwells, meeting rooms, Food & Beverage outlets, guest rooms, and guest elevators.
• Clean windows, mirrors, glass doors, and glass walls throughout public areas, Food & Beverage outlets, kitchens, corridors, guest rooms, elevators, and back-of-house areas.
• Clean vents, light fixtures, and ceilings in public areas, Food & Beverage outlets, and guest rooms.
• Clean guest and service elevators, including vacuuming, mopping, sweeping, and washing mirrors, walls, and landing ledges.
• Clean public and Ambassador washrooms, replenish supplies, and complete light maintenance work on urinals and toilets when necessary.
• Clean and maintain Ambassador lunchrooms and change rooms.
• Maintain appropriate stock inventories of linens, guest room amenities, and other housekeeping supplies on each floor.
• Bring down soiled linen, sort laundry, and load machines as required.
• Respond to guest requests for additional amenities and items, including delivering cribs, cots, bedding, and kitchen items to guest rooms as requested.
• Perform light maintenance duties, including hanging drapes, replacing drapery hooks and rollers, replacing sink stoppers and light fixtures, and cleaning bathroom tiles.
• Assist with major housekeeping projects, including spring cleaning, mattress turning, deep cleaning, and other property-wide initiatives.
• Assist with detailed cleaning of guest rooms following construction, furniture installation, and room setup.

Property Maintenance & General Support

• Maintain the sidewalks and perimeter of the building through daily cleaning, pressure washing when required, snow and ice removal during winter, and weed elimination throughout the year.
• Manage garbage and recycling collection throughout the property and surrounding areas.
• Maintain clean, safe, and organized work areas during the renovation period and support cleaning, furniture movement, and preparation projects leading up to the hotel's reopening.
• Report deficiencies and maintenance concerns to the Executive Housekeeper for appropriate follow-up.
• Fulfill all other duties and responsibilities delegated by Housekeeping Management.

Skills, Knowledge & Experience

• Minimum of one year of previous experience in a hotel housekeeping department.
• Previous janitorial or commercial cleaning experience is an asset.
• Previous experience with furniture moving, room setup, or general building maintenance is an asset.
• Strong organizational and multitasking skills.
• Physically capable of frequent bending, lifting, pushing, pulling, and moving furniture and equipment throughout the property.
• Comfortable performing physically demanding work, including repetitive lifting and moving of furnishings.
• Ability to work independently and as part of a team.
• Demonstrates Coast Hotels' core values and enjoys working in a culture of accountability.
• Strong attention to detail and takes pride in maintaining a clean, safe, and welcoming environment.
• Able to work a consistent afternoon/evening schedule of 2:30 PM to 11:00 PM, five days per week, including weekends and holidays as scheduled.

Why This Position Matters

The Houseperson will be an important part of the hotel's renovation and reopening journey. In the coming months, this role will be instrumental in bringing guest rooms back to life through the movement and placement of furniture, room setup, detailed cleaning, and final preparations. From maintaining the property throughout construction to ensuring every room is clean, furnished, organized, and ready for occupancy, this position will play a key role in preparing the hotel to welcome Ambassadors and guests back.

Coast Hotels offers a variety of benefits, including competitive wages & benefits, employee discounts, training & development, career advancement opportunities & more!

Coast Hotels is committed to creating an inclusive and accessible workplace for all candidates and Ambassadors.

If you require accommodation during the hiring process, please let us know.

Coast Hotels would like to thank all interested applicants

Only those selected for an interview will be contacted

NO PLACE LIKE COAST !