PCH Hotels & Resorts

Houseperson

PCH Hotels & Resorts  •  Alabama (Onsite)  •  2 hours ago
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Job Description

Step into a rewarding career at the legendary Grand Hotel Golf Resort & Spa, Autograph Collection, located on Alabama’s stunning Gulf Coast. Set on 550 acres of beautiful landscape, the Grand blends rich Southern tradition with modern luxury. Named Marriott's Hotel of the Year for the Distinctive Premium Brand, we pride ourselves on delivering exceptional guest service. Join a historic destination known for creating unforgettable experiences—The Grand Life is calling, come share it with us!

As a Houseperson, your primary responsibility is to support the housekeeping team and maintain cleanliness throughout the hotel. This includes completing tasks like cleaning lobby windows, hallways, and floors, managing linen and laundry, and ensuring cleanliness in public areas. You'll also handle guest requests and play a key role in delivering a positive and enjoyable guest experience.

Key Responsibilities:

  • General Cleaning: Maintain a high level of cleanliness by completing assigned tasks, including cleaning lobby windows, hallways, and floors.
  • Linen Management: Deliver clean linen to closets, remove soiled linen from housekeeper carts, and manage the disposal of dirty linen and trash.
  • Detail Cleaning: Clean vents, walls, and carpet edges to maintain a fresh, hygienic environment throughout the property.
  • Supply Distribution: Ensure well-stocked closets with clean glasses, coffee mugs, and linens for guest rooms.
  • Support Housekeeping Operations: Assist housekeepers by managing linen flow and restocking linen rooms as needed.
  • Guest Requests: Prioritize special guest requests and ensure timely delivery to enhance the guest experience.
  • Public Area Maintenance: Regularly clean vending areas, hallways, and corridors to maintain a welcoming environment for guests.
  • Equipment Maintenance: Follow the maintenance schedule for housekeeping equipment and report any issues promptly.
  • Trash Removal: Empty housekeeper trash and maintain cleanliness in public areas.

Perks & Benefits:

  • Health, Dental, and Vision Coverage: Offering comprehensive FSA and HSA plans.
  • 401(k) with Company Match: Plan for your future with our matching retirement program.
  • Exclusive Discounts: Enjoy hotel stays, dining, golf, and retail discounts at PCH properties and worldwide through Marriott.
  • Career Growth: Ongoing training and opportunities for professional development within the PCH Hotels & Resorts portfolio.

Join our team at the Grand Hotel Golf Resort & Spa, where we believe in delivering "hospitality with heart & soul." Be part of a team dedicated to creating exceptional guest expe

PCH Hotels & Resorts

About PCH Hotels & Resorts

Welcome to PCH Hotels and Resorts, the leading example of Southern Hospitality!

PCH Hotels and Resorts is a franchised management company with Marriott. Beginning with the acquisition of the Grand Hotel Resort and Spa, PCH has grown to become the top hospitality employer in the state of Alabama. Currently, PCH manages four Renaissance Marriott resort properties, three Marriott resort properties, one Autograph Collection resort, one select service IHG property, and one Outlet Shop. Each property is minutes away from the extensive world-class Robert Trent Jones Golf Trail. This broad portfolio is proudly owned by the Retirement Systems of Alabama, headed by CEO Dr. David Bronner.

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Renaissance Riverview Plaza

Renaissance Battle House and Spa

Renaissance Montgomery Hotel & Spa at the Convention Center

Renaissance Ross Bridge Resort and Spa

Auburn Marriott Opelika Resort and Spa at Grand National

Marriott Montgomery Prattville at Capitol Hill

Marriott Shoals Hotel and Spa

Grand Hotel Golf Resort and Spa Autograph Collection

Staybridge Suites

The Outlet Shops of Grand River

Industry
Travel & Hospitality
Company Size
501-1,000 employees
Headquarters
Mobile, AL
Year Founded
Unknown
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