Job Description

The Houseperson is responsible for completing task that assist in keeping hotel areas and rooms ready for our guests by supporting other housekeeping staff. 

• Responsible for conducting daily inspections of all areas cleaned by the Maintains housekeeping linen room on each floor, stocks with linen and supplies ensuring adequate level of supplies. 
• Responsible for counting and distribution of clean linen to both Room Attendant carts as well as linen closets. 
• Pick up used linen from Room Attendant’s carts, drops linen down chute to carts that are then taken to laundry room. 
• Pick up linen and garbage from housekeeping carts throughout the day 
• Assists Room Attendants with stripping beds, emptying trash, bringing fresh linen and other related responsibilities. 
• Delivers requested guest amenities including pillows, additional beds, blankets and other items. 
• Maintain the cleanliness of the guest room floors and storage closets as needed.  
• Operates equipment, including vacuum cleaners, radio, phone, mop and broom. 
• When needed, make up rooms. 
• Follow all necessary safety procedures including Blood Borne Pathogens and Personal Protective Equipment. Must be able to identify and report safety concerns or maintenance deficiencies for proper handling. 
• Adheres to departmental and company policies. 
• Performs all other related and compatible duties as assigned. 
• Perform duties with cleaning chemicals and equipment including carpet/floor care.  
• Perform special projects assigned by supervisors 
• Follow safety and security procedures.  
• Obtain cleaning supplies needed from supply room 
• Sign for keys prior to starting shift 
• Required to empty bag on vacuum cleaner daily 
• At the end of shift, turn in keys, supplies, and sign computer assignment sheet to the appropriate locations  
• Addressing guest queries and solving special requests  
• Remove soiled linen from guest rooms 
• Performs all other related and compatible duties as assigned. 
• Perform duties with cleaning chemicals and equipment including carpet/floor care. 
• Perform special projects assigned by supervisors 
• Adheres to departmental and company policies. 
• Assist laundry attendant with transporting the linen from loading dock drop off location to Housekeeping Laundry Depot 
• Operates equipment, including vacuum cleaners, radio, phone, mop, and broom. 
• Ability to push up to 50 pounds daily for the duration of shift 
• HS diploma or GED. 
• Casino/Hotel experience preferred. 
• Experience within an upscale hotel preferred. 
• Prior experience as a Room Attendant preferred but not required. 
• Demonstrated ability in maintaining consistent, high quality service levels; prior experience in supervising work units; history of developing employees who have been successfully promoted to increasing levels of responsibility; track record of managing a department that provides excellent service to guests.  
• Must have schedule flexibility including evenings, weekends, holiday shifts and overtime, as needed. 
• Must have a positive team-oriented attitude.   
• Need to be able to lift 30 pounds and push or pull 100 pounds.  
• Must be able to move furniture and do heavy lifting on a daily basis. 
• Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business. 

Wage: $16.25

ADDITIONAL REQUIREMENTS

• Physically mobile with reasonable accommodation. 
• Must be able to lift and carry upwards to 25 pounds.  
• Must be able to bend, reach, kneel, twist and grip items while working at assigned desk area.  
• Manual dexterity and coordination to operate office equipment, including 10 key adding machines, personal computers, fax machines, and photocopiers.  
• Read, write, speak, and understand English.  
• Operate in mentally and physically stressful situations.  
• Respond to visual and aural cues 
• Work in cold & hot temperatures 
• Possibly be exposed to secondhand smoke