Job Description

We are excited to invite you to join our amazing team at the Cove on Ormond Beach. Having been named in Newsweek’s “Top Global 100 Most Loved Workplaces®” list, our focus is on our culture of putting people first. Located directly on Ormond Beach, our newly renovated 118 unit resort offers exciting employment opportunities and growth potential. Our resort has the exciting opportunity to help our guests to have a great time in creating wonderful vacation memories while developing our skills and grow in our career.

Extraordinary People, Exceptional Benefits:

• Day 1 Health Benefits Eligibility: Excellent health care options, including medical, dental, and vision
• Recognition Programs and Rewards
• Travel Discounts Program
• Outstanding Paid Vacation Program and Paid Sick Days
• Employee Assistance Program that supports your physical and mental wellbeing
• 401(k) program with company match
• Tuition reimbursement programs
• Employee Stock purchase program
• Numerous learning and advancement opportunities
• And more!

The Houseperson assists and supports the Room Attendants by ensuring that our guest rooms meet their high standards upon their arrival at our properties. You'll also get to interact with our guests by delivering extra items to rooms.

• Make sure that all items delivered to the guest rooms are clean and in working order.
• Be a self inspector by examining carpets, drapes and furniture for stains, damage, or wear.
• Report maintenance deficiencies, replenish linen and guest amenities, assist co-workers when requested.
• Work in a fast-paced and sometimes stressful environment, flexible with spontaneous demands from guests.
• Identify and report preventative or other maintenance issues in public area or guest rooms.
• Maintain compliance with both company policies and procedures.
• Maintain the highest standards of professionalism when interacting with fellow team members, management, owners, members and guests.
• Perform other duties as assigned by management.

To fulfill this role successfully, the individual should possess the following qualifications, knowledge, skills, abilities, and experience:

• Effective verbal and written communication skills. Ability to communicate well with guests in English.
• Perform job functions with attention to detail, speed and accuracy
• Physically able to work from ladder, move furniture, operate cleaning equipment and tolerate exposure to general cleaning chemicals. can tolerate environmental factors such as humidity, cold/heat, dust and noise.

In addition, the following qualifications, knowledge, skills, abilities, and experience are preferred:

• Hospitality industry

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

• Make sure that all items delivered to the guest rooms are clean and in working order.
• Be a self inspector by examining carpets, drapes and furniture for stains, damage, or wear.
• Report maintenance deficiencies, replenish linen and guest amenities, assist co-workers when requested.
• Work in a fast-paced and sometimes stressful environment, flexible with spontaneous demands from guests.
• Identify and report preventative or other maintenance issues in public area or guest rooms.
• Maintain compliance with both company policies and procedures.
• Maintain the highest standards of professionalism when interacting with fellow team members, management, owners, members and guests.
• Perform other duties as assigned by management.

To fulfill this role successfully, the individual should possess the following qualifications, knowledge, skills, abilities, and experience:

• Effective verbal and written communication skills. Ability to communicate well with guests in English.
• Perform job functions with attention to detail, speed and accuracy
• Physically able to work from ladder, move furniture, operate cleaning equipment and tolerate exposure to general cleaning chemicals. can tolerate environmental factors such as humidity, cold/heat, dust and noise.

In addition, the following qualifications, knowledge, skills, abilities, and experience are preferred:

• Hospitality industry