Job Description

About Tranquility Bay Beachfront Resort

Tranquility Bay Beachfront Resort blends luxurious comfort with the serene charm of the Florida Keys, creating an unforgettable tropical haven in the heart of Marathon. This 103-room resort, set on 12 acres with a 2.5-acre private white-sand beach, offers standalone beach houses and garden guest rooms, three sparkling pools, and vibrant dining at Butterfly Café and TJ’s Tiki Bar. With a focus on exceptional service and immersive water-centric experiences, Tranquility Bay captures the laid-back elegance of island life.

Skills
• Thoroughly clean restrooms, hallways, stairwells, foyers and elevators which includes vacuuming, dusting, polishing, straightening furniture and decor, cleaning/sanitizing surfaces and waste removal.
• Empty room attendant carts of soiled linen and trash from guest rooms.
• Clean and remove spots from corridor walls and doors.
• Polish and clean mirrors, room numbers on guest room doors, and elevator doors.
• Obtain amenities and supplies for room attendants.
• Turn mattresses and move furniture as assigned by supervisor.
• Respond to guest questions and provide guest assistance, directions, and information as requested.
• Provide instruction/guidance for guest and employee safety in fire or other emergency situations.
• Support the department in any area that will maintain the building and guest service to hotel standards.
• Assist shampooers with the relocation of furniture.
• Report all suspicious persons or activities, hazardous conditions, etc. to the Safety/Security department.
• Must be ready to step in and support coworkers and team as needed to ensure efficient operation.
• Performs special assignments and projects as requested.
• Attend meetings/training as required by management.

Qualifications:
· HS Diploma/GED
· Experience working in a hotel is preferable.

We offer great benefits and perks. Medical, dental, vision, ancillaries, sister property hotel discount, housing based on availability, and much more.