Job Description

The house person is responsible for maintaining guestrooms, back of the house working areas and hotel premises in an attractive, clean and orderly manner.

Essential Functions:

• To clean and maintain guest rooms and public spaces.
• Vacuum and sweep carpets and mop floors.
• Clean offices, staircases, locker rooms and outlets
• Provides assistance and support to room attendants and floor managers.
• Responsible for cleaning carpets, and upholstered furniture.
• Performs general cleaning of areas by washing walls, ceilings, moving and arranging furniture, cleaning windows glass tops, dusting polishing different surfaces, flipping mattresses etc.
• Strips rooms upon request.
• Receives deliveries and stocks supplies in closets and storage areas.
• Organizes storage areas.
• Moves banquet furniture and arranges meeting spaces as needed
• Operates housekeeping equipment such as: Shampoo machines, pressure washers, wet vacuums, snow blower, etc.
• Removes trash to the garbage room and loading area.
• Sorts linen, collects linen and redelivers it to the floors.
• Performs guest supply -, cleaning supply-, Linen inventory.
• Delivers and retrieves items to guest rooms and other departments of the hotel.
• Maintains flowers of the property as needed.
• Greet guests by name, provide direction and ensure guest satisfaction at all times.

Experience:

• Prior experience in housekeeping is preferred.

Knowledge:

• High school diploma, GED, or equivalent experience
• Must be able to obtain and maintain the appropriate license through the New York State Gaming Commission