Job Description

Job Location: AUSTIN, TX 78704
Salary Range: $18.00About Us
At the cornerstone of Ladybird Lake and the Austin Skyline, the internationally recognized best in class Luxury Hotel Group, The Loren Hotel will bring a level of understated luxury and sophistication to Austin.
With its unparalleled views of Lady Bird Lake and the Austin skyline, The Loren invites discerning residents and guests to experience the ultimate in understated luxury and curated Austin culture. Our modern hotel rooms, impeccable service, and exclusive amenities offer the perfect complement to our indoor-outdoor environment, uniquely set within Austin’s most beloved green space.
We are Uncompromising by Nature
We are here for those who question the ordinary.  Who shun the mundane, the dull and the blunt.  The risk-takers, the tree-shakers, the trail-makers.  Those who believe in more, in further, and better.  Who won’t settle for second, or for “good enough?” or “nearly there?” Who will get to their feet and not be shaken by doubters.  Not afraid to be one of the curious minds.  Who will talk of the world with elegance and charm.  Knowing of its beauty, its delicate place.  Yet embrace those things that bring us on.  Art, food, wine, and song.  Find us, united by a love for life.  Its zest, its zing… its unpredictable turns.  Join our commitment, our passion, and flair.  Free spirits with soul.
Our Full-time Eligible benefits include:
Participation in 401(k) with company match of up to 4%*
Medical with 0 deductible/0 co-pay options/Dental/Vision/FSA/STD/LTD/Life and AD&D/Hospital Indemnity
Paid PTO
Paid Holidays
Paid Maternity/Paternity Leave
Employee Assistance Program*
Complimentary Employee Meal*
Complimentary Bus Passes*
50% off Dining in Nido*
Recognition Programs, Incentives and Celebrations*
*Benefits available to Part time Associates
Job

Summary/Responsibilities
- Walk all assigned floors at beginning and end of shift; remove newspapers and service trays, empty trash receptacles
- Remove trash and/or linens and note any areas that need immediate cleaning.
- Clean all public areas in the prescribed manner while following safety and security procedures and regulations to include but not limited to: hallways, elevators, service areas, stairwells, etc.
- Remove soiled linen, terry and trash from the service areas and take to the appropriate locations in the prescribed manner.
- Aid section housekeepers as needed (i.e. bed boards, roll-ways, etc.).
- Stock linen and supply closets to ensure par inventories.
- Report any missing/found articles, damage or merchandise problems to the Senior Housekeeper or supervisor.
- Respond to guest requests and questions and report guest issues and complaints in a hospitable manner to ensure guest satisfaction.
- All other duties as assigned, requested or deemed necessary by leadership.
Supervisory Duties
None
Core Competencies
Drawn from our core values, each competency is built upon a set of basic behaviors that are shared by all associates, regardless of role which include:
- Communication
- Cooperation
- Dependability
- Initiative
- Job Knowledge
- Judgement
- Planning & Organization
- Problem Solving
- Quality
- Quantity

QualificationsEducation/Formal Training
No formal education or training.
Experience
None
Knowledge/Skills
- Self-starting personality with an even disposition.
- Ability to meet standards of appearance.
- Can communicate well with guests.
- Must have basic knowledge of general cleaning principles, use of cleaning products and operation of standard cleaning equipment.
- Ability to identify minute debris and dirt in poorly lit areas
- Must be able to understand and follow verbal/written instructions and communicate both verbally and in writing.
Physical Demands
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Pushing vacuum entire length of hallway, carrying supplies from department to assigned floor, carrying dirty linen to laundry, carrying dirty dishes to service area.
- Ability to lift up to 40-50 pounds during pre-opening, putting furniture and equipment in place.
- Bending/kneeling -dusting requires bending and kneeling to reach all areas.
- Ability to communicate with guests, housekeepers/main linen room attendant, supervisor.
- Ability to assess required reaction to meet standards.
- Mobility -movement to reach all areas of responsibility to include: shelves, windows, ledges, pipes, under and around furniture.
- Continuous standing -continuously standing and/or walking to accomplish all that is required for position.
- Climbing stairs -approximately 40 steps 15% of 40 hour week.
Environment
Inside 80% of 8 hours.