Kempinski Hotels

Houseman

Kempinski Hotels  •  Accra, GH (Onsite)  •  3 hours ago
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Job Description

Houseman

Department: Housekeeping & Laundry

Employment Type: Fixed Term - Full Time

Location: Ghana - Accra

Clean hotel areas as assigned, ensuring the hotel’s established standards of cleanliness. Responsible to report maintenance deficiencies and handle guest requests or complaints. Work with office coordinator to assist with housekeeping tasks.


Key Responsibilities

  • Attend the daily line up in time and well groomed.
  • Ensure security of any assigned keys and beeper.
  • Review assignment sheet and update completed assignments. Check with Supervisor and Housekeeping office for additional assignments throughout the shift.
  • Organize work duty priorities.
  • Review assigned area and complete general removal of any trash or debris.
  • Stock cleaning carts with designated supplies and equipment.
  • Clean designated areas with proper chemicals, tools and equipment.
  • Ensure that nothing is stored in stairwells, fire exits and lift landings.
  • Remove dust, dirt, marks and fingerprints from doors and door frames.
  • Polish all brass surfaces to a high gloss.
  • Empty vacuum cleaner bags, replace and clean machines.
  • Stock vending machines in public and employee bathrooms.
  • Be fully aware of the Laundry Pick up policy and be able to assist the Laundry Attendant.
  • Report any damages or maintenance problems to the Supervisor.
  • Turn over any lost and found items to the Supervisor.
  • Adhere to all company procedures and policies.
  • Ensure that housekeeping pantries are stocked with sufficient linen.
  • Assist room attendants with transport linen guest room to housekeeping pantries.

Skills, Knowledge & Expertise

  • Vocational School Certificate is preferable
  • 2 years working experience in a similar role
  • Previous hotel-related experience beneficial
  • Ability to satisfactorily communicate in English with guests, management, hotel personnel and service company representative to their understanding.
  • Flexibility in terms of scheduling
  • Knowledge of proper chemical handling
  • Physical ability to handle heavy duties

To fill this position the candidate must identify with the Kempinski core values, in addition they should be especially:
  • People Oriented
  • Passionate for European luxury
  • Entrepreneurial
  • Straightforward
  • Discreet
  • Efficient
Kempinski Hotels

About Kempinski Hotels

Founded in Germany in 1897, Kempinski Hotels has long reflected the finest traditions of European hospitality. Today, as ever, Kempinski is synonymous with distinctive luxury.

Located in many of the world's most well-known cities and resorts, the Kempinski collection includes hotels in a grand manner, pace-setting modern establishments and older hotels of individual charm. All blend gracefully into their surroundings and offer luxurious accommodations, superb cuisine and unrivalled facilities - complemented by impeccable service.

For leisure and business guests alike, the name Kempinski has long been synonymous with style, mobility and efficiency. Put simply, they are the first choice for the discerning individual.

In addition to operating many of the finest city hotels in the world, Kempinski is a name that can now be found in many exciting resort locations, each combining local flair and ambience with the international standards of service and luxury that Kempinski guests have come to expect.

To see all the different Kempinski jobs and apply, please go to https://careers.kempinski.com

Industry
Travel & Hospitality
Company Size
10,000+ employees
Headquarters
Munich, DE
Year Founded
Unknown
Website
kempinski.com
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