Job Description

Houseman - Lake Blackshear Resort and Golf Club

Lake Blackshear Resort / Georgia Veterans State Park, located in Cordele, Georgia, is looking for Housekeepers. We offer a culture that focuses on teamwork and high levels of customer service with an environment that empowers our team members to exceed guests' expectations. Our ideal candidate will be engaged, hands-on, and prepared to operate a "best in class" resort!

Lake Blackshear Resort has 24 Villa rooms, 10 lake cabins and 82 camp sites located on beautiful 8800-acre cypress lake with restaurant, bar, off site fitness center, conference center, marina with a lake restaurant, 18 hole-golf course designed by Denis Griffiths, hunting preserve, fishing and more. We are managed by the Southeast's premiere hospitality management company, Coral Hospitality.

Under the direct supervision of the Housekeeping Supervisor, this position assists room attendants with supplies, linen and removal of trash.

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Essential Functions:

• Empties dirty linen and trash from room attendant carts.
• Strips check-out rooms. Removes dirty linen and trash.
• Takes trash out to dumpster.
• Collect dirty glasses and coffee mugs and deliver clean ones to floors.
• Ensure linen closets are properly stocked.
• Checks hallway wall for scuff marks; removes marks from walls.
• Cleans grills and vents in guests hallways.
• Delivers and removes mobile sleepers and other items from guest rooms as needed.
• Brings down all dirty linen to laundry area.
• Alerts F&B to any room service trays left on floors.
• Assists Housekeepers where needed.
• Makes a final check on all floors for room service trays.
• Delivers and removes mobile sleepers and other items from guest rooms as needed.

Competencies: To perform the job successfully, an individual should demonstrate the following competencies:

• Customer Service –Adheres to the Coral Hospitality Basics of Service standards.
• Interpersonal Skills – Listens to others without interrupting.
• Teamwork – Contributes to building a positive team spirit.
• Ethics – Treats people with respect.
• Professionalism – Follows through on commitments.
• Quality – Monitors own work to ensure quality.
• Quantity - Works quickly.
• Adaptability – Able to deal with frequent change, delays, or unexpected events.
• Attendance/Punctuality - Is consistently at work and on time.
• Dependability - Follows instructions, responds to management direction.
• Initiative – Volunteers readily; asks for and offers help when needed.
• Safety – Observes safety procedures.

Education and/or Experience: High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

Language Skills: Ability to read a limited number of two and three syllable words and to recognize similarities and differences between words and between series of numbers. Ability to print and speak simple sentences.

Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions and decimals.

Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.

Physical Demands The work environment characteristics described here are representative of those an associate encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms’ climb or balance and stoop, kneel, crouch or crawl. The employee must regularly lift and/or move up to 25 pounds.

Work Environment: The noise level in the work environment is usually moderate. The employee is exposed to outdoor weather conditions.

Georgia Veterans State Park and Lake Blackshear Resort is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, national origin, gender (including pregnancy), age, religion, disability, sexual orientation, or veteran status, or any other status or characteristic protected by law.