Job Description

Omni PGA Frisco Resort & Spa

Omni PGA Frisco Resort blends the warmth of Texas hospitality with refined comfort. Guests can unwind in one of 500 thoughtfully designed rooms and suites, or embrace the spirit of the Lone Star State in one of 10 private ranch houses. With four shimmering pools—including an adults-only rooftop infinity pool—plus the serene Mokara Spa and 13 unique food and beverage destinations, every stay is an experience to savor. Whether you're planning a weekend retreat or marking a special occasion, this is Frisco at its most unforgettable.

This team member is responsible for making lasting impressions on our guests by ensuring the guest’s room is clean, attractive, and always welcoming. Our Turndown Attendants provide extra touches to our guest’s rooms suitable for our discriminating guests: he or she will offer ice and other amenities such as extra towels and pillows, turn-down the bed, freshen-up/clean the room, turn on the television and music to a soothing and relaxing channel, draw the curtains close and more.

Responsibilities

• Perform all the functions of a Room Attendant and Houseperson as needed and warmly greet all of our guests.
• Offer assistance and information to our guests.
• Clean guest rooms according to Omni’s standards for Room Attendants.
• Provide water and ice to guests.
• Offer guests towels, pillows and other services/amenities.
• Change linens, turn-down bed.

Qualifications

• Manual labor experience required.
• Must be able to communicate effectively (must be able to answer basic questions about services and amenities, give directions to guests).
• Housekeeping experience preferred.
• Ability to stand, bend and do repetitive movements for long periods of time.
• Ability to lift up to 20-25 pounds intermittently, and occasionally 50 pounds.
• Ability to push and pull housekeeping supply cart.
• Must be able to work evening shift and holidays/weekends.

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:

EEOC is the Law Poster.

Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.