· Report to Housekeeping Office at the beginning of shift, pick up and sign out key, and return key when reporting to office at end of shift.
· Open and close the department in the absence of the Executive Housekeeper
· Inspect all assigned rooms and suites daily, including bed stripping, bathroom cleaning, vacuuming, dusting, checking of room lights, television, spot cleaning, and stocking all room supplies.
· Supervise Room Attendants, including the re-cleaning of any items missed or not cleaned to StepStone and hotel standards.
· Supervise Laundry attendants including assist with folding and maintaining daily par levels to the day’s needs.
· Log all missing items and maintain catalog of lost and found and ship or mail out claimed items to the guests.
· Report all items in need of repair to Engineering and maintain equipment used in work.
· Protect guest safety and well-being; be courteous to all guests and co-workers.
Requirements
· Minimum lifting of 20 pounds.
· Pushing, bending, stooping, upward reaching, manual dexterity.
· Hearing, writing, typing.
· Minimum pulling of 20 pounds.
· Must have a comprehensive knowledge of all hotel departments and functions.
· Must have good mathematical and computer skills.
· High school education and relevant training and experience required. Additional education preferred.
· CPR and first aid training preferred.
· Additional language ability preferred
StepStone Hospitality specializes in management for full service hotel and restaurant operations. Our mandate is to create asset value for owners through a customized, hands-on philosophy. This is particularly true for both branded and independent operations including urban boutique hotels, resorts, and destination restaurants and bars. Our associates maintain a balanced focus between revenue enhancement, margin expansion and guest satisfaction.
StepStone Hospitality was formed in response to requests by institutional and private owners to provide third-party management for upscale hotels, resorts and restaurants. StepStone Hospitality’s team provides a unique combination of strong, hands-on operations, world-class strategic asset management, and food and beverage expertise, generating the highest possible investment returns during all phases of the economy. A major element of our overall strategy is always, of course, to surpass both guest and owner expectations.
