IHG Hotels & Resorts

Housekeeping Supervisor - InterContinental Jeddah

IHG Hotels & Resorts  •  Kingdom of Saudi Arabia (Onsite)  •  28 days ago
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Job Description

Key Requirements:

  • Experience at least 3yrs in same flied.
  • Flexibility is required, often covering early mornings, evenings, weekends, and holidays.


Core Duties and Responsibilities:

  • Inspection and Quality Control: Inspect guest rooms, public areas, and back-of-house areas daily to ensure cleanliness standards are met. - Staff Management and Scheduling: Create staff work schedules, assign daily tasks, and manage attendance (absenteeism and turnover).
  • Training and Development: Train new housekeeping staff, provide refresher training, and motivate employees to maintain high performance.
  • Inventory and Supplies: Maintain inventory of cleaning supplies, linens, and guest amenities; order replacements when necessary.
  • Safety and Compliance: Ensure adherence to safety, including safe handling of chemicals and proper use of personal protective equipment (PPE).
  • Coordination with Departments: Work closely with the front desk for room status updates and maintenance for repairs.
  • Guest Services: Handle guest requests, complaints, and lost-and-found items with high-quality service recovery.
  • Administrative Duties: Prepare reports & Inventory.
IHG Hotels & Resorts

About IHG Hotels & Resorts

IHG Hotels & Resorts [LON:IHG, NYSE:IHG (ADRs)] is a global hospitality company, with a purpose to provide True Hospitality for Good.

With a family of 19 hotel brands and IHG One Rewards, one of the world's largest hotel loyalty programmes, IHG has over 6,300 open hotels in more than 100 countries, and a development pipeline of over 2,000 properties.

Luxury & Lifestyle: Six Senses Hotels Resorts Spas, Regent Hotels & Resorts, InterContinental Hotels & Resorts, Vignette Collection, Kimpton Hotels & Restaurants, Hotel Indigo

Premium: voco hotels, HUALUXE Hotels & Resorts, Crowne Plaza Hotels & Resorts, EVEN Hotels

Essentials: Holiday Inn Express, Holiday Inn Hotels & Resorts, Garner hotels, avid hotels

Suites: Atwell Suites, Staybridge Suites, Holiday Inn Club Vacations, Candlewood Suites

Exclusive Partners: Iberostar Beachfront Resorts

InterContinental Hotels Group PLC is the Group's holding company and is incorporated and registered in England and Wales. Approximately 345,000 people work across IHG's hotels and corporate offices globally.

Visit us online for more about our hotels and reservations and IHG One Rewards. To download the IHG One Rewards app, visit the Apple App or Google Play stores.

Industry
Travel & Hospitality
Company Size
10,000+ employees
Headquarters
Windsor, GB
Year Founded
Unknown
Website
ihg.com
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