Job Number:

260001QH

Primary Location

United States-Rhode Island-Newport

Other Locations

United States-Rhode Island-Newport

Organization

Newport Pay Range 24.03

Supervises staff of Housekeeping Laundry Attendants and Housekeeping Leads. Performs any combination of the day-to-day housekeeping and or laundry duties ensuring NEXCOM Hospitality Group NHG standards are met. Regularly performs the full range and scope of services. Duties and Responsibilities: Supervises housekeeping personnel performing such functions as cleaning guest rooms and public spaces outdoor space and general cleaning of the property. Assures the most efficient and economical methods of cleaning and maintaining guest rooms are implemented. Ensures required cleaning materials and linen are available. - Utilizes the Property Management System PMS for the preparation of the daily housekeeping report and to schedule housekeepers to ensure all program commitments are met. - Coordinates with front desk and maintenance personnel to ensure rooms are clean and ready for occupancy. This includes preparing work requests to the maintenance department. - Conducts daily inspections of rooms housekeeping carts common areas laundry facilities and maintains written documentation of these inspections. - Conducts training on proper work methods and safety procedures. Fully implements all safety fire prevention SDS and environmental industrial hygiene requirements. - The incumbent is responsible for the security of all items in the storeroom and or assigned storage areas. Determines and places orders for cleaning supplies in-room amenities and other materials or equipment needed by the housekeeping staff and ensures items are available when required. - Ensures equipment is properly maintained stored and accounted for. Issues amenities supplies and linen to the housekeepers and performs a monthly quarterly inventory as required. - Inspects rooms daily to ensure NHG standards are met and preventive maintenance repairs are completed. Originates work orders for needed repairs to guest rooms or public areas and reviews them with the Maintenance Department Housekeeping Manager or NHG General Manager GM . Checks vacant rooms to verify condition and possible unauthorized occupancy. Also notifies front desk NHG GM of any discrepancies. - Evaluates performance recommends awards and or corrective disciplinary actions. Ensures all leave requests are in writing and approves disapproves in a timely manner. Interview and recommend applicants for selection or promotion. - Handles guest and or staff suggestions and complaints resolves problems in a tactful and diplomatic manner and refers difficult and or unusual situations to management. - Must perform duties of housekeeping attendants laundry attendants and or their respective leaders on an as needed basis to cover for staff shortages or other unanticipated occurrences. Performs other related duties as assigned

No experience required High School graduate or equivalent and housekeeping experience including leader or supervisory experience preferred Physical requirements moderate physical effort moving furniture and the use of hand or lightweight powered cleaning equipment.

Job

Housekeeping

Schedule

Full-Time (35 + hours)

Unposting Date

Ongoing

About NAVY EXCHANGE SERVICE COMMAND (NEXCOM)

The Navy Exchange Service Command (NEXCOM) Enterprise encompasses six business lines, boasting a workforce of more than 14,000 associates located around the globe. The command’s mission is to provide quality goods and services at a savings and support Navy quality of life programs for active duty military, retirees, reservists, veterans, Department of Defense civilians and families. The NEXCOM Enterprise is a non-appropriated fund instrumentality (NAFI) of the Department of Defense and the Department of the Navy. Therefore, most of NEXCOM’s expenses are paid with its earnings and not taxpayer dollars.

About Our Business Lines:

NEXCOM’s six business lines are: Navy Exchange (NEX), Ship Store Program, Uniform Program Management Office (UPMO), Telecommunications Program Office (TPO), Navy Clothing and Textile Research Facility (NCTRF) and NEXCOM Hospitality Group (NHG). Each business line provides the necessary support for the Navy’s warfighters and military families to remain ready and resilient.

As a Navy command, NEXCOM contributes to mission readiness by providing quality of life services to patrons no matter where they are stationed around the world.

Endless Opportunity:

While NEXCOM has different business lines, the majority of our employees work for NEX retail locations, Navy Hotel's or at NEXCOM’s Headquarters. Working for NEXCOM offers a diverse range of opportunities and career paths for upward mobility or transition through training and experience into a new field of work.

We welcome applicants from both the civilian and armed services communities. Please visit us at NEXCOMjobs.org to learn more about our enterprise and view the myriad of jobs available around the world!

Industry

Retail & Ecommerce

Company Size

1,001-5,000 employees

Headquarters

Virginia Beach , VA

Year Founded

1946

Website

mynavyexchange.com

Social Media