Job Description
Level: Experienced
Job Location: Catamaran - San Diego , CA 92109
Position Type: Full TimeEducation
Level: High School
Salary Range: $24.65 - $24.65 Hourly
Travel Percentage: None
Job Shift: Day
Job Category: Housekeeping - Non Supervisory
LOCATION
Catamaran Resort Hotel & Spa
The Catamaran Resort Hotel and Spa is a Polynesian-themed destination located on the shores of Mission Bay and mere steps from San Diego’s famous Pacific Beach. The resort features 310 rooms and suites, lush tropical gardens, and award-winning dining at Oceana Coastal Kitchen.
The Catamaran Resort Hotel and Spa is owned by Evans Hotels, LLC, a family-owned and operated business committed to supporting and enhancing employee well-being through a variety of programs that nurture our staff professionally and personally. We offer hands-on manager and leadership training, employee appreciation days, and staff awards and recognition. Our team is also dedicated to serving our community through initiatives like company-wide beach clean-ups and volunteer opportunities.
SUMMARY
The Housekeeping Floor Supervisor ("Supervisor/a de Housekeeping") develops and supervises the housekeeping staff to ensure the highest level of professionalism and gracious service is offered to our guests. Trains and coaches housekeeping personnel in adhering to the hotel's standards of cleanliness and quality.
PAY & PERKS
-
Compensation: $24.65**
- Earn $1000 for Culinary, Engineering, Housekeeping, and $350 for all other roles. for each hired referral at any Evans Hotels property.
- Discounted Hotel Rooms for you, family and friends.
- Free Employee Parking and/or discounted MTS Pronto card.
- Free Meals & Refreshments during working shifts.
- Career advancement opportunities!
- Health (including SIMNSA), Dental, Vision, 401k with match, life insurance, sick and vacation time.
- Discounts on cell phone bills, shoes, gym memberships, and more!
ESSENTIAL DUTIES
- Conduct daily inspections of guest rooms using the Total Score Inspection Report
- Inspect and release guest rooms using a tablet system as needed.
- Train, coach, and support Room Attendants and Housemen to ensure adherence to hotel cleaning standards and quality SOPs.
- Inspect Housemen’s work daily and provide feedback, including formal reviews weekly.
- Prepare and oversee VIP rooms, showrooms, and priority rooms, ensuring completion.
- Assign and monitor daily cleaning tasks, including general and window cleaning.
- Ensure all occupied rooms are serviced and vacant room statuses are accurate, report discrepancies promptly.
- Identify and report maintenance issues, safety concerns, and policy violations.
- Assist Room Attendants during peak periods or multiple rush requests.
- Maintain accurate inspection, training, and daily task documentation.
- Conduct Safety and Wellness Tailgate meetings as needed.
- Ensure Lost and Found items are properly handled and documented.
- Support inventory counts of housekeeping linens and supplies.
- Performs additional duties and responsibilities as directed by the leadership team.
Qualifications
QUALIFICATIONS
- 2–3 years of housekeeping experience, with at least 1 year in a lead or supervisory role
- Previous similar position is preferred.
- Bilingual English and Spanish preferred. Creole and/or French a plus.
- Familiarity with quality standards, brand standards, and inspections
- Ability to conduct room inspections and provide coaching feedback
- Ability to interact professionally with guests and internal departments
- Ability to maintain a friendly, team-oriented, positive attitude and a professional appearance at all times.
- Ability to be poised under pressure with continued smiles and maintain a highly diplomatic attitude with challenging guests and under stressful circumstances.
- Flexible schedule including weekends, holidays, and evenings.
- Ability to safely lift up to 50 lbs.
- Ability to stand, kneel, squat for prolonged periods of time, up to and including, the entire shift.
- The following position will be filled in accordance with the process set forth in California Labor Code Section 2810.8 and San Diego Municipal Code 311.0101 et. seq.
**The pay scale posted is the salary or hourly wage range that the employer reasonably expects to pay for the position during the first year of employment. The posted range does NOT include potential additional types of compensation, such as gratuities, service charges, commissions, or bonuses. Actual compensation offered may fluctuate based on qualifications and/or experience.
