"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"
Located in prestigious Rittenhouse Square, the AAA rated 4-diamond Sofitel – Philadelphia, boasts 306 beautifully appointed guestrooms, featuring Lanvin amenities, dream bedding and a luxurious atmosphere. We will be your personal culinary connoisseurs, offering our classic, French inspired menu, made from the freshest ingredients harvested directly from our rooftop garden. Enjoy our signature hand-crafted cocktails in Liberté Lounge, the “in-place” to gather and mingle for Philly’s finest clientele.
Our team of highly trained Ambassadors are at your service, ready to provide a magnifique and memorable experience.
Joie de Vivre is in our DNA, and we are seeking like-minded individuals to join our team!
Housekeeping is the heart and backbone of the hotel touching every area of the hotel!
As a Housekeeping Supervisor, you will assist in the successful leadership of the Housekeeping Department taking ownership of all cleanliness of the guest rooms, and the whole hotel ensuring that our guests are provided with comfortable spaces, and being a part of creating a memorable experience for each of them.
Housekeeping Supervisor AM/PM/Flexible
What’s in it for you:
What you will be doing:
As the Housekeeping Supervisor to the largest department within the hotel, you will provide leadership and guidance to a diverse group of colleagues with varying personalities while building engagement and a sense of value for the team members.
In addition to daily quality inspections, you will exercise good judgment and a strong intuition to anticipate the needs of the guest, as well as the cleanliness of the hotel’s public and heart of house areas.
Provide feedback to the team and assist in the development of your team members’ skills. Use your leadership to ensure your team is set up to successfully and seamlessly create a desirable experience for our guests!
Collaborate with co-managers and assist where needed; this role may call for you to wear “many hats”, both on the floor and assisting with office duties, paperwork and attending interdepartmental meetings.
Monitor quality and guest satisfaction scores. Develop and implement procedures and practices will support your team and positively impact the guest experience.
Your experience and skills include:
Excellent communication, organizational and problem solving skills that allow you to lead and coach your team effectively.
An ability to work under pressure while maintaining a sense of poise and professionalism. It is crucial that this is also the tone you set for/expect from your team members - leading by example is imperative in establishing a successful department!
A can-do, positive attitude that enables, empowers and inspires others.
An ability to naturally engage with guests and show empathy; have genuine care and concern for both the well-being of our guests and fellow team members.
A desire to learn and grow and a fast paced, challenging, exciting environment!
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
We are Accor
We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world.
We are dedicated to suit all desires and needs, and reinvent the guest experience every day with our 45 hotel brands across all segments- 5,600 properties around the world from luxury five-star palaces to smart economy hotels, exquisite residences to full-service resorts.
Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.
