Hotel Investment Services, Inc.

Housekeeping Supervisor Baywatch Resort Traverse City

Hotel Investment Services, Inc.  •  Traverse City, MI (Onsite)  •  10 days ago
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Job Description

The Baywatch & Beach Haus Resorts are currently seeking enthusiastic individuals to join our year-round team. As a Housekeeping Supervisor, you will play a key role in delivering outstanding customer service to our guests, while also handling routine administrative tasks to ensure smooth and accurate hotel operations.

Responsibilities of the Housekeeping Supervisor include:

  • Work with Housekeeping Manager to supervise and coordinate the activities of room attendants, laundry attendants and housemen
  • Work with Housekeeping Manager to assist with preparing and distributing room assignments and keys to housekeeping staff
  • Inspect guest rooms, update room status and find opportunities for service improvements
  • Assist housekeepers with room assignments and tasks as needed
  • Answer guest requests promptly
  • Work with Housekeeping Manager to both oversee and execute department projects
  • Maintain high quality of housekeeping standards in all areas of the hotel
  • Submit requests for repair of cleaning equipment

Education and Experience:

  • High school diploma or GED.
  • 1 year Hotel Cleaning experience preferred.
  • Experience (preferred, but not required) with hotel operating applications.
  • Customer service positive attitude and professionalism.

Benefits:

  • Medical, dental, vision, life and short-term disability insurance
  • 401k with match
  • Lodging discounts
  • Paid Time Off
  • Holiday Pay

Position Status: Full Time

Hotel Investment Services, Inc.

About Hotel Investment Services, Inc.

Hotel Investment Services, 'HIS'​, is a privately held company established in 1990 and located in Troy, Michigan. Our collection of properties ranges from elegant boutique hotels to beautiful award winning resorts. Our managed facilities employ over 1,000 associates that deliver outstanding service, quality food and beverage, and create exceptional guest experiences. These managed properties stand out and outperform the competition in occupancy, average daily rate, and revenue per available room.

All properties have received numerous accolades over the years for best hotel, best conference center, most unique venue, best new golf course, and several community awards. HIS manages, owns, and develops hotels, conference centers, golf courses, training and development centers, and retreat centers. Our management team has successfully managed properties in all segments of the lodging industry.

Industry
Travel & Hospitality
Company Size
51-200 employees
Headquarters
Troy, Michigan
Year Founded
1990
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