Job Description

Housekeeping Supervisor

Make every stay special with Daish’s Holidays

Are you an experienced housekeeper looking to take the next step in your career? Do you take pride in maintaining high standards and enjoy supporting and developing a team? If you're looking for a stable, year-round role with opportunities to progress, Daish’s Holidays could be the perfect fit for you.

We’re looking for an organised, reliable and enthusiastic Housekeeping Supervisor to support our housekeeping team and help us deliver the clean, comfortable accommodation our guests expect.

All-year-round employment | Employee benefits

What will you be doing?

As a Housekeeping Supervisor, you'll play an important role in ensuring our housekeeping team delivers a consistently high standard of cleanliness and service. You'll support the day-to-day running of the department, help develop team members and make sure our guests enjoy a clean, comfortable and welcoming stay.

Your responsibilities will include:

• Coordinating the daily activities of the housekeeping team to ensure a high-quality service is delivered.
• Supporting and supervising Housekeeping Staff to ensure rooms are cleaned and maintained to the required standard.
• Carrying out quality checks on guest bedrooms and en-suite bathrooms and addressing any issues identified.
• Ensuring maintenance issues are reported promptly and through the correct internal procedures.
• Responding efficiently and professionally to guest queries and issues relating to housekeeping.
• Organising and maintaining appropriate stock levels of housekeeping supplies.
• Monitoring stock usage and identifying opportunities to improve efficiency and reduce waste.
• Supporting the training and development of new Housekeeping Staff, ensuring they understand the correct procedures and standards.
• Providing guidance and support to the housekeeping team and acting as a positive role model.
• Ensuring company Health & Safety and COSHH procedures are followed at all times.
• Working closely with the Hotel Management team and other departments to help deliver an excellent guest experience.
• Completing any reasonable tasks associated with the role as requested by Hotel Management.

What are we looking for?

We're looking for someone with previous housekeeping experience who is ready to take on additional responsibility and help lead a team.

We're looking for people who are:

• Experienced in housekeeping, preferably within a hotel or hospitality environment.
• Confident supporting and supervising a team.
• Organised and able to manage workloads effectively.
• Proud of maintaining high standards of cleanliness and presentation.
• Friendly, approachable and committed to excellent guest service.
• Able to identify and resolve issues quickly and effectively.
• Confident communicating with colleagues, guests and Hotel Management.
• Proactive, with a keen eye for improving efficiency and reducing waste.
• Knowledgeable about Health & Safety and COSHH requirements, or willing to develop this knowledge.
• Reliable, hardworking and committed to doing a great job.
• Comfortable working independently and as part of a team.

Why join Daish’s?

At Daish’s, we believe that our people are just as important as our guests. That's why we offer more than just a job.

When you join us, you'll benefit from:

• Stable, all-year-round employment – we don't close for the winter.
• Career progression opportunities across our hotels and wider business.
• £100 refer-a-friend bonus.
• An extra paid day off for your birthday.
• Access to mental wellbeing and financial support to help you when you need it.
• A friendly, inclusive and supportive working environment.
• Staff, Friends & Family Holiday Discount – enjoy a Daish’s holiday from just £105 for you, your family and friends, including accommodation, breakfast, dinner, coach travel and entertainment.

The role includes weekends and bank holidays, with departure days generally every five days.

About Daish’s Holidays

We are an established, family-run holiday company with over 45 years of experience creating memorable holidays for our guests.

Today, we operate 11 hotels across 9 locations throughout the UK, alongside our own fleet of luxury coaches. While we continue to grow and look towards an exciting future, our family values remain at the heart of everything we do.

Clean & Comfortable Accommodation | Good Food | Great Entertainment | Friendly Service

These values are what make a Daish’s holiday special. We pride ourselves on providing great-value holidays for all ages, whether our guests are looking for a relaxing break, fantastic entertainment, delicious food or the chance to explore some of the UK's most wonderful destinations.

Our commitment to great holidays and outstanding customer service has been recognised through a number of industry awards, including Tripadvisor Travellers’ Choice Awards and Group Travel & Leisure Awards.

With more than four decades of experience behind us, we’re proud of our heritage as a family company – but we're always looking towards the future.

If you're an experienced housekeeper ready to take the next step, develop your leadership skills and help us deliver fantastic experiences for our guests, we'd love to hear from you.

Come and join the Daish’s family and help us make every stay special!