Ensure VIP requirements are fully met as per their request.
Ensure all special requests are met, with reference to families visiting our hotel with children.
Need to check pantry and room attendant trolleys at the end of the shift and ensure that to maintain up to standards.
Ensure that deep cleaning of all areas needs to carry out on regular basis.
Contributes positively to sales activities and maximizes sales opportunities including being knowledgeable about hotel products, services, and facilities.
Managing the team members.
Providing duty roster for the team members.
Coordinate with the third-party Company for the replacement of no-show team members.
Checking the grooming standard of the team before releasing them for their duties.
Ensure the team members are adhering to property Policies and procedures.
Ensure the team members’ behaviour and characteristic are up to the hotel standards.
Comprehensive understanding of housekeeping procedures, including cleaning techniques, sanitation standards, and inventory management.
Strong leadership and supervisory skills to effectively manage and motivate a team of housekeeping staff.
Attention to detail to ensure cleanliness and orderliness in guest rooms, public areas, and facilities.
Excellent communication skills to coordinate with staff, guests, and other departments to meet service expectations.
Knowledge of health and safety regulations and procedures to maintain a safe and healthy environment for guests and staff.
ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.
Minimum 5 year(s) working experience, 3 year(s) relevant working experience, 2 year (s) GCC is a plus
Resilience
Quality
Leadership
Vendor Management L2
Regulatory Compliance L2
Hotel Management Standards and Procedures L2
Agility
Housekeeping L2
AI Fluency
Scheduling L2
High School Diploma in any related field
Power International Holding (PIH) is a diversified business conglomerate with global reach, structured into six core groups:
Energy, Concessions & Construction
Industries & Services
Telecommunication & Technology
Agriculture & Food Industries
Real Estate
Lifestyle: Hospitality, Entertainment & Catering
Our commitment to sustainable growth is reinforced by a structured approach to resource allocation and centralized functional support, enabling agility and continuous development across sectors. Each group operates with focused specialization while contributing to PIH’s overarching strategy of delivering long-term value.
Through a culture of excellence and collaboration, PIH harnesses the collective strength of its leadership teams, ensuring that each business flourishes while advancing economies and communities. This synergistic model allows PIH to maintain its distinctiveness as a group while driving sustained impact on both a local and global scale.
