Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.
At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.
Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.
About our property:
Welcome to Wayfinder Waikiki. Nestled in the heart of Waikiki, Wayfinder Waikiki offers more than just a job; it's an opportunity to immerse yourself in this vibrant community. At Wayfinder Waikiki, we provide unparalleled opportunities for career growth and development. Our team is dedicated to your success, both personally and professionally. You'll become part of a tight-knit community that supports you every step of the way. If you're ready for a fulfilling career in one of the most breathtaking places on Earth, your journey begins at Wayfinder Waikiki.
What you will have an opportunity to do:
The Housekeeping Supervisor supports the daily operations of the Housekeeping Department and helps ensure a clean and welcoming environment for all guests. This role helps lead the housekeeping team, supports daily assignments, and ensures guest rooms and public areas meet cleanliness standards.
Essential Functions:
Support daily housekeeping and laundry operations to ensure guest rooms, public areas, and back-of-house spaces are clean and well maintained
Inspect rooms to ensure quality and cleanliness standards are met
Assign daily work, train, and motivate housekeeping team members
Help maintain cleaning schedules and daily workflows
Update status of rooms in the property management system
Respond to guest requests and housekeeping needs in a friendly and timely manner
Collaborate with other departments to support guest satisfaction
Ensure safe and proper use of cleaning products and equipment
Provide support during busy periods or staffing shortages
Perform other duties as assigned
What are we looking for?
Qualifications:
High school diploma or equivalent required
Previous housekeeping and supervisory experience preferred
Able to lift and move items weighing up to 30 pounds
Must be able to bend, twist, lift and stand for the shift worked
Excellent communication skills and strong attention to detail required
Ability to work flexible hours; including weekends and holidays
Compensation:
$27.50
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$27.50
Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Pyramid Global Hospitality (“Pyramid”) is a leading hotel management company, operating in the US, Caribbean, and Western Europe. With portfolio revenues exceeding $3 billion, Pyramid manages 220 hotels, resorts, and conference centers, both branded and independent. The firm maintains offices in Boston (Headquarters), Cincinnati, Houston, and London. Additional information about Pyramid can be found at www.pyramidglobal.com
In 2021, Pyramid partnered with Benchmark Resorts and Hotels to add an additional 59 Managed or Asset Managed Resorts and over 10,000 additional team members. The two companies share the same company culture, values and philosophies. We are growing and Opportunities abound!
What really sets us apart from its competitors is our reputation as an employer. Professional growth is not just possible throughout the company but planned and encouraged. The Leadership Team at Pyramid consider team member development its first priority, understanding that success is only achieved in a workplace where every contributor is respected and recognized. This is why we deliver superior results.
There is opportunity to work directly with senior leaders, experience stretch assignments and learn hospitality management from industry giants. You will come to know a distinctive people centric culture that is at the core of all we do. The decisions we make and the paths we take are bound by a commitment to our Owners, Associates, Customers and the Communities where we work. We attract the most talented associates in the industry, and actively encourage candidates with a “hospitality spirit” who may be thinking about a career change to join our team.
