Job Description

We are looking for our next great team member to join us as a Housekeeping Supervisor in our Housekeeping department. We are committed to providing you with:

• Highly competitive wages
• An exceptional benefit plan for eligible associates & your family members
• 401K matching program for eligible associates
• Flexible scheduling to allow you to focus on what is important to you
• Discounts with our Crescent managed properties in North America for you & your family members
• Additional hotel discounts with Marriott International brand hotels
• Free Parking
• Free Meal during your shift
• Quarterly employee appreciation events to celebrate all your hard work!

Marriott Syracuse Downtown seeks Housekeeping Supervisor to ensure staff of housekeeping department cleans and maintains guest rooms and public spaces in accordance with client/guest expectations and Crescent standards of product and service.

Here is what you will be doing each day as a Housekeeping Supervisor:

• Oversee staff of room attendants, housepersons, and inspectors by conducting daily and monthly meetings, inspecting staff work and giving guidance so that deficiencies are corrected and standards are met.
• Train, recommend performance evaluations, resolve problems, provide open communication and recommend discipline when appropriate.
• Inspection of cleaned guest rooms, turndown service, public areas, and back of house; ensure compliance with accidents/loss prevention programs and health/sanitation.
• Perform any other job-related duties as assigned.

Does this sound like you?

You possess a self-starting personality with an even disposition and can maintain a professional appearance and manner at all times. You can communicate well with guests and are willing to “pitch-in” and help co- workers with their job duties and be a team player. You are a leader, are comfortable with training others and understand the importance of listening with empathy and intent to your co-workers. You have working knowledge of chemical cleaning agents and operation of various cleaning equipment along with the ability to push and/or pull equipment weighing up to 100 lbs. You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, have the ability to solve routine problems that occur on the job and ask for help whenever you are not sure how to do something.

• The Housekeeping Supervisor must have flexible availability with the ability to work either day or evening shifts as needed
• Experience inspecting rooms and supervising staff required
• Bilingual (English & Spanish speaking) candidates highly preferred but not required

At Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. That’s why we are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion. By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture.