Crescent Hotels & Resorts

Housekeeping Supervisor

Crescent Hotels & Resorts  •  Greenville, SC (Onsite)  •  15 hours ago
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Job Description

You will:

  • Inspect the Room Attendant’s work performance within assigned section on a daily basis to ensure the standards and productivity levels are being met and maintained.
  • In the absence of the Housekeeping Manager or Assistant Housekeeping Manager, inspect all V.I.P. rooms and report their availability to the Front Office, according to hotel standards.
  • Oversee the closing of the floors at the end of the day, ensuring the Room Attendants’ carts are clean and restocked.
  • Ensure records of daily assignments are completed, signed off and turned into the Housekeeping Office on time.
  • Maintain key control.
  • Handle items for "Lost and Found" according to the standards.
  • Monitor cleanliness and orderliness of Room Attendants’ carts, linen closets, control closets, stairways and landings.
  • Oversee the daily assignment of duties, ensuring Room Attendants and House Attendants carry a work assignment.
  • Report on progress of all out-of-order rooms under the Housekeeping Department's supervision to the Guest Services Manager, according to standards.
  • Initiate work orders for repairs and maintenance and forward to Engineering. Follow through on each work order until completed.
  • Assist with training of Housekeeping staff.
  • Ensure completion of cleaning projects on a biannual basis.
  • Ensure overall guest satisfaction.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

Crescent Hotels & Resorts

About Crescent Hotels & Resorts

At Crescent Hotels & Resorts, we believe success is the product of direct contact and experience. This guiding principle drives every aspect of hotel operations throughout Crescent. Recognized as one of the industry's top third-party hotel management companies, Crescent is committed to delivering excellence in hotel operations, profitability, and guest service through a hands-on approach and practical experience.

Crescent’s foundational service offering is third-party hotel management of upper upscale full-service and luxury hotels and resorts in the US and Canada. The portfolio includes luxury lifestyle assets as well as hotels and resorts within the premier brands by Marriott, Hilton, and Hyatt. At Crescent, we are more than just a collection of hotels, we are a progressive company determined to be the employer of choice in the hospitality industry. Strong core values related to customer service and associate satisfaction account for the continued success of our company. Crescent seeks and recruits energetic, innovative individuals who have a desire to work in a results-driven environment. Our success is the direct result of everyone working together toward a common goal: To deliver exceptional service to our valued guests and provide a high quality work environment for our associates.

At Crescent Hotels & Resorts, we expect our leaders to embrace an entrepreneurial spirit, strive to execute flawlessly and recognize our most important asset is our PEOPLE. We know our associates look to their leaders to embody the corporate culture. Our leaders’ passion and dedication will inspire you who, in turn, will share that enthusiasm with our guests.

Industry
Travel & Hospitality
Company Size
1,001-5,000 employees
Headquarters
Fairfax, Virginia
Year Founded
2001
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