Job Description
Job Location: Lenbrook Square Foundation 3747 Peachtree Rd NE - Atlanta, GA 30319
Position Type: Full Time
Salary Range: $23.00 - $23.50
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- - - Essential Functions of the Job:
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- - - - Maintain communication with and support the Housekeeping Manager and Housekeeping Director.
- - - - Supervise daily housekeeping operations to ensure cleanliness, safety, and service quality meet Lenbrook standards.
- - - - Oversee the safe and proper cleanup of bodily fluids from pets and humans.
- - - - Inspect common areas and resident spaces regularly; address deficiencies promptly.
- - - - Train, support, and monitor housekeeping staff to maintain consistent performance and professionalism.
- - - - Coordinate service requests and appointments through communication with the call center.
- - - - Complete daily opening and closing procedures, including required checklists.
- - - - Serve as Manager on Duty when the Housekeeping Manager or Director is unavailable.
- - - - Ensure all housekeeping supplies and equipment are used and maintained properly.
- - - - Foster a positive and productive work environment, promoting teamwork and accountability.
- - - - Communicate effectively with residents, guests, and staff to ensure satisfaction and resolve concerns.
- - - - Maintain accurate records and report issues or needs to the Housekeeping Manager or Director.
- - - - Manage time and attendance for direct reports, including monitoring time sheets, and ensuring timely and accurate payroll submissions.
- - - - Handle resident complaints according to Lenbrook’s policies and procedures.
- - - - Always adhere to Lenbrook rules and dress code.
- - - - Perform other related duties as assigned.
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Qualifications
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- - - Skills and aptitude required:
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- - - - Ability to lead, train, and motivate staff while ensuring accountability.
- - - - Strong focus on residents and guests’ satisfaction with excellent communication skills.
- - - - Ensures cleanliness, safety, and service standards are consistently met.
- - - - Manage schedules, checklists, and daily operations efficiently.
- - - - Responds quickly to issues and adapts to changing needs or priorities.
- - - - Works well across departments to maintain seamless service delivery.
- - - - Basic understanding of safety, sanitation, and compliance standards (OSHA, HACCP).
- - - - Knowledge in floor care (LVT, MARBLE, and CARPETING)
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- - - Physical requirements:
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- - - - Ability to stand and walk for extended periods (up to 8 hours or more per shift).
- - - - Frequent bending, reaching, stooping, kneeling, and crouching.
- - - - Ability to lift, carry, or move items up to 25–50 pounds (e.g., supplies, trays, equipment).
- - - - Comfortable working in environments that may be warm, humid, or involve strong cleaning agent.
- - - - Sufficient manual dexterity to operate a fire extinguisher.
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- - - Education and experience required:
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- - - - 2+ years of experience in housekeeping or custodial services.
- - - - 2+ years of supervisory or team lead experience.
- - - - Experience in hotels, resorts, hospitals, or institutional housekeeping.
- - - - Proven experience in training staff, managing schedules, and handling inventory.
