Job Description

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This role will be located at one of Discovery Land Company’s locations: Driftwood Golf and Ranch Club, set outside of Austin, TX.

Driftwood Golf and Ranch Club is seeking a Housekeeping Supervisor to join the Housekeeping Department.

The Housekeeping Supervisor is responsible for overseeing daily housekeeping operations and ensuring a clean, orderly, and welcoming environment throughout the clubhouse, amenities, and private residential homes. This leadership role ensures that all facilities consistently exceed the expectations of members and guests while upholding the highest standards of cleanliness, sanitation, and service excellence. In this role, you will be instrumental in delivering the Discovery Land Company experience for our members and fellow employees.

Key Responsibilities

Leadership & Team Management

• Supervise, train, and mentor housekeeping team members, ensuring adherence to company standards and procedures.
• Schedule and coordinate daily assignments for clubhouse, public areas, amenities, and residential homes.
• Conduct regular inspections to ensure quality control and compliance with cleanliness standards.
• Provide ongoing coaching, performance feedback, and support to maintain team productivity and morale.
• Lead by example, fostering a positive, professional, and service-oriented work culture.

Operations & Quality Assurance

• Oversee all cleaning and maintenance tasks, including vacuuming, dusting, mopping, window cleaning, and deep cleaning projects
• Ensure restrooms and public areas are sanitized, fully stocked, and maintained to luxury hospitality standards.
• Monitor inventory of cleaning supplies and equipment; coordinate reordering as needed.
• Supervise proper laundering of pool, spa, salon, and fitness linens and terry.
• Respond promptly to special cleaning requests and operational needs.
• Identify and report maintenance or repair concerns to appropriate departments.
• Ensure compliance with health, safety, and sanitation regulations at all times.
• Implement best practices and continuously improve operational efficiency.
• Other duties assigned by management.

Administrative Responsibilities

• Maintain accurate housekeeping records, inspection reports, and supply logs.
• Utilize Microsoft Excel and Word for reporting, scheduling, tracking inventory, and departmental communication.
• Assist Residential Services and Club Operations Management with departmental planning and process improvements.

Qualifications

• Bilingual (English required; Spanish required).
• Previous supervisory or leadership experience required.
• High School Diploma or equivalent required.
• Minimum 2 years of professional housekeeping experience, preferably in a high-end residential, hospitality, or resort environment.
• Proficient in Microsoft Excel and Word.
• Strong leadership skills with the ability to motivate, guide, and develop a team.
• Excellent knowledge of cleaning products, techniques, and sanitation standards.
• Strong understanding of workplace health and safety regulations.
• Exceptional attention to detail and commitment to excellence.

Additional Requirements

• Positive attitude and professional demeanor.
• Strong communication and interpersonal skills to effectively interact with members, guests, and team members.
• Ability to work flexible hours including evenings, weekends, and holidays as business demands require.
• Ability to remain calm and solution-focused in high-volume environments.
• Ability to meet physical demands including standing and walking for extended periods, lifting up to 50 pounds, and working indoors and outdoors in various weather conditions.

Benefits

• Competitive Pay
• Medical, Dental, and Vision Benefits (Full-Time Year Round Only)
• 401k Contribution (Full-Time Year Round Only)
• Paid Time Off and Paid Holidays (Full-Time Year Round Only)
• Employee Meals, Referral Incentives, and Recognition Programs
• Holiday Pay
• Professional development and upward mobility opportunities
• Work-Family Culture

About Us

Set against gentle, rolling hills with towering oak trees, native wildflowers, prickly pear cacti, and massive 50-foot cliffs above a flowing creek, Driftwood Golf & Ranch Club is Texas as you’ve always imagined it. Our private, 800-acre community gives members access to 70 acres of vineyards, a championship 18-hole golf course designed by renowned architect Tom Fazio, and magnificent natural landscapes with dramatic, sweeping views of the Texas Hill Country. Driftwood features two connected parcels: The Ranch, which focuses on a luxurious golf-centered lifestyle; and the Creek, which features the property’s most scenic areas, including the vineyard. Located just 25 minutes outside of Austin, our family-forward destination is both rural and refined. A true vision of Texas unlike any other. At Driftwood, our employees use their personal talent, passion, and resources to meaningfully integrate with diverse cultures and communities. All while providing the highest level of member and guest services and contributing to the creation of unforgettable experiences. For more information about our club, please visit: https://www.driftwoodgolfclub.com/

Discovery Land Company is a U.S.-based real estate developer and operator of private residential club communities and resorts with a world-renowned portfolio of domestic and international properties. The mission of Discovery Land Company is to create one-of-a-kind environments that provide individuals and families the freedom, security, and resources to learn, grow, and play in some of the most beautiful places in the world. For more information about our company, please visit: http://www.discoverylandco.com

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