Job Description

Evenings & Weekend Availability Required

At TotalFusion Platinum Newstead, excellence is the standard, not the exception. As the largest health and wellness precinct in the Southern Hemisphere, our members expect immaculate spaces, every hour of every day.

We are seeking a Housekeeping Supervisor (2IC) to support and act as second-in-command to our Housekeeping Manager. This is a hands-on leadership role, you will lead from the front, oversee shift operations, and take ownership of the facility presentation when the Manager is off-site.

The Role:

As Housekeeping Supervisor, you will:

• Lead and supervise the housekeeping team during assigned shifts

• Act as the senior point of contact in the Manager’s absence

• Maintain impeccable standards across gym floors, recovery zones, spa areas, amenities, café spaces, and back-of-house

• Conduct quality control checks and uphold presentation benchmarks

• Support the Housekeeping Manager shift planning, task allocation, and workflow optimisation

• Support the Housekeeping Manager in recruitment, onboarding, and training of new housekeeping team members

• Monitor cleaning stock levels and equipment functionality

• Ensure compliance with WHS, hygiene, and facility standards

• Identify improvement opportunities and proactively escalate issues

• Work collaboratively with Operations, Spa, Fitness, and Hospitality teams

About You:

You are:

• Experienced in commercial housekeeping, hospitality, or high-traffic facilities

• Confident in a supervisory or team leadership capacity

• Extremely detail-oriented, you notice what others miss

• Calm, decisive, and proactive under pressure

• Comfortable holding team members accountable to standards

• Physically capable of hands-on operational work

• Highly organised with strong time management

• Knowledgeable in WHS practices and safe chemical handling

Most importantly, you take pride in creating environments that feel polished, safe, and world-class.

Why Join TotalFusion Platinum?

Premium Facilities - Work within Australia’s leading luxury health and wellness brand.

Team Benefits

• Complimentary TotalFusion membership

• Generous discounts across Spa, retail, and Refuel Café

• Friends & Family membership benefit at 12 months

Career Growth

• Ongoing training and development

• Direct mentorship from experienced leaders

• Opportunity to grow within a national premium brand

Apply now and become part of the TotalFusion Platinum Newstead team!