Job Description

Job Location: Crosby, MN 56441
Salary Range: $17.95 - $20.15 Hourly

At Heartwood, find purpose and passion in your work with a team of like-minded people focused on enriching the lives and touching the hearts of older adults. We believe that the care we provide to our residents should be as superior as the care we would expect for our own loved ones. If you enjoy contributing to a team focused on caring for others and making a difference in someone's life, join the Heartwood team.
Schedule: Part time, union position, 64 hours every two weeks. Includes every fourth weekend.
Competitive Pay: Up to $20.15 per hour depending on experience.
Benefits: Medical, dental, vision, and life insurance plans. Retirement plan, paid time off, employee assistance program.
The housekeeping services staff are responsible for maintaining and assuring uncompromising levels of cleanliness in work areas, buildings and grounds.  The housekeeping services staff are responsible for maintaining an attractive and comfortable home in an environment consistent with regulations and established policies and procedures.

Essential Duties:
- Responsible for cleaning resident rooms and common areas. When working in resident areas, you are a guest in their home. Respect resident time and property; treat them with courtesy and respect their personal belongings. Maintain effective communication systems with all customers and co-workers.
- Clean designated areas such as resident living spaces, common areas, and other areas as assigned. Duties may include but are not limited to: general cleaning, floor care, washing, sanitizing, polishing furniture/fixtures, waste removal, stocking supplies, cleaning windows, collecting laundry from resident rooms and designated areas, sorting, distributing linens, and resident personal clothing per assigned schedule, ironing articles as required, inspecting laundry and linen, informing supervisor of replacement needs for communication with residents/families, and other duties as assigned. Ensure that housekeeping and laundry supplies are replenished in work areas.  Ensure that equipment, tools, and supplies are cleaned and properly stored at the end of each shift.
- As a member of the team, actively participate in Heartwood activities, meetings and processes. Effectively collaborate with other staff to promote the overall cleanliness of the building and the residents’ total well-being. Assist in the orientation of new team members as assigned.  Assist fellow team members with the completion of their work when assigned or needed.
- Follow established policies, procedures and practices. Complete job responsibilities efficiently and effectively. Pace work according to a schedule in order to complete tasks in a timely manner. Provide proper documentation of work per established procedures.  Use and support the quality process to meet customer needs. Apply the knowledge and skills necessary to successfully perform all job functions.  Be knowledgeable of chemicals and equipment and how to use them safely. Maintain knowledge of organization and industry policies and practices.
- Demonstrate good stewardship of available resources (supplies, utilities, time).   Assist with tracking, receiving, and monitoring of equipment and supplies.
- Demonstrate positive energy; accept responsibility; demonstrate consistency between words and actions, keep commitments; demonstrate high standard of honesty, integrity, trust and respect for others.
- Take initiative; use imagination and creativity in problem solving; broaden perspective beyond your own environment; recommend solutions; handle challenges, changes and job pressures competently and positively; demonstrate patience, flexibility and adaptability.
- Organize and execute responsibilities using established priorities; manage time appropriately - work efficiently; maintain regular and punctual attendance at work; demonstrate self-improvement and desire to learn and grow.
- Display an attitude of caring, encouragement and service in interactions with others; anticipate and respect the needs, feelings and abilities of others; relate well with others; actively participate in team efforts; accept responsibility for and deal with conflict and disagreement in a collaborative manner; seek win/win solutions; help others do their best; value differences in opinions, talents and background of others
- Communicate openly and directly with others. Use proactive and positive language; use active listening skills; provide constructive feedback; convey information accurately and timely.

Qualifications
- Must have flexibility, personal integrity, and the ability to work effectively with residents, coworkers, family members, visitors, and the general public.
- Must possess the ability to take direction, prioritize duties, and organize work with others.
- Demonstrated compatibility with Heartwood's mission and operating philosophies.
- Demonstrated ability to read, write, speak and understand the English language to communicate with all customers.
Located in Crosby, MN, Heartwood offers a range of senior living options, including independent living, assisted living, memory care, and a skilled nursing facility. Our 30-acre campus is located close to the Brainerd and Cuyuna Lakes recreation areas and is surrounded by woods and wildlife providing a serene environment for residents and staff.
Equal Opportunity Employer