Marriott International

Housekeeping Runner

Marriott International  •  Singapore, SG (Onsite)  •  5 days ago
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Job Description

Welcome and acknowledge all guests according to quality assurance expectations and standards. Anticipate and address guests service needs, thank guest with genuine appreciation.

To provide valuable assistance to the housekeeping team, particularly in managing the timely pick-ups and delivery of guest requests. To offer support to the pool and fitness centre operations as needed, ensuring smooth functioning and exceptional guest experiences.

JOB DUTIES AND RESPONSIBILITIES

  1. Respond to guest requests and inquiries promptly, providing exceptional customer service.
  2. Respond promptly to a variety of guest requests, including the set up of extra beds and baby cribs, providing shoe shine service, delivery of bed and bath linen, guest amenities, and coordination of laundry pick-up services.
  3. Support the housekeeping team in all operational aspects, including the handling and relocation of equipment and furniture, deep cleaning projects, and the execution of day-to-day housekeeping functions such as delivering bed and bath linens, and restocking pantry supplies as required.
  4. Manage the inventory of the store, ensuring proper stock levels and organizing regular inventory checks to maintain adequate supplies, and report any shortages to the supervisor.
  5. Ensure the cleanliness and organization of the general store, maintaining a tidy and sanitary environment.
  6. Comply with all hotel safety and security policies and procedures.
  7. Be able to perform basic cleaning task in guest room.
  8. Ensure proper recording of daily guest loan items list and runner job list.
  9. Utilize the internal system to receive and complete tasks, ensuring accuracy and timely completion.
  10. Any other duties as may be assigned from time to time

JOB REQUIREMENTS

  • Minimum qualification of GCE 'N' level
  • Housekeeping or hospitality experience preferred.
  • Physically fit and able to lift, carry and move supplies.
  • Service oriented mindset.
  • Team oriented attitude.
  • Ability to multitask and prioritize tasks effectively.
  • Rotating shift work, including weekends and public holidays.
  • Able to start work within short notice period.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Marriott International

About Marriott International

Marriott International, Inc. is based in Bethesda, Maryland, USA, and encompasses a portfolio of approximately 9,000 properties across more than 30 leading brands in 141 countries and territories.

Its heritage can be traced to a root beer stand opened in Washington, D.C., in 1927 by J. Willard and Alice S. Marriott.

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

Community Guidelines: We reserve the right to remove without any notice content that we determine in our sole discretion is offensive or illegal, contains personally identifiable information, trademarks or copyrights belonging to a third party, advertises a third party’s products or services, or is otherwise inappropriate.

Application Tips: We encourage job seekers to protect themselves from email and recruiting scams. Please note: 1) We do not accept applications via email or fax; 2) We never ask for money as part of the application process; 3) We only contact job applicants from approved email domains. Please find more information about Marriott International’s job application process and approved email address domains here: http://www.careers.marriott.com/tips-for-applying/

Industry
Travel & Hospitality
Company Size
10,000+ employees
Headquarters
Bethesda, MD
Year Founded
Unknown
Website
marriott.com
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