MCR Hotels

Housekeeping Room Inspector

MCR Hotels  •  Fort Worth, TX (Onsite)  •  3 months ago
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Job Description

American Airlines - The Landing at Skyview 6

The Housekeeping Room Inspector is responsible for supervising, directing, assisting and ensuring the completion of housekeeping tasks assigned to room attendants & housepersons in guest rooms and corridors.

RESPONSIBILITIES:

• Ensures that all room attendant carts are stocked with proper supplies.
• Ensures that all equipment is distributed to Housepersons and maintained in proper operating order.
• Ensures that all linen closets are stocked.
• Inspects and updates status of all rooms and areas assigned.
• Turns in ready rooms to computer as soon as they become available. Turns in discrepancies with front desk daily before the end of shift.
• Turns in maintenance requests daily.
• Follows up on Room Attendant and Houseperson assignments daily, including daily and weekly projects.
• Assist with cleaning guest rooms as needed.
• Maintains cleanliness and orderly conduct on floors.
• Participates in general cleaning with tasks such as turning mattresses and removing sheers and drapes.
• Provides visibility and assistance to guests.
• Assists in maintaining supply inventories.

REQUIREMENTS:

• This position requires a minimum formal education of a high school diploma and one year of job-related experience.
• Previous hotel/resort experience a plus.
• Must be able to speak conversational English.
• Must be able to abide by the company appearance standards and compliance with the designated uniform.
• Dedicated to exceeding service standards and providing services and standards to the highest caliber.
• Demonstrated ability to work collaboratively and communicate effectively, effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds at all levels of the organization.
• A Monday - Sunday schedule that allows availability to work weekdays, holidays, and weekends based on the demands of the hotel.
• Must have employment eligibility in the U.S.
• Regularly required to sit, stand, walk, bend and use hands to handle objects, tools or controls.
• Must be able to lift up to 25 lbs. and work the majority of shift on feet.
• Frequently is required to talk or hear.

IMMEDIATE BENEFITS:

• American Airlines Credit Union membership eligible
• Fitness Center Membership eligible
• Discount Hotel Rooms at MCR Hotels
• Employee Assistance Program
• Weekly Paydays
COMPREHENSIVE HEATH BENEFITS AFTER 30 DAYS:
• Dental insurance
• Vision insurance
• Health insurance
• Health savings account
• Flexible Spending Account
• Disability insurance
• Life insurance
• Employee Assistance Program
PAID TIME OFF BENEFITS AFTER 90 DAYS:
• Paid Personal Days
• Paid Sick Days
• Paid Holidays
RETIREMENT SAVINGS PLANS AFTER 6 MONTHS:
• 401(k) + Match
• Roth 401(k)

Note: This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. Employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. The Employer retains the right to change or assign other duties to this position. This document does not create an employment contract, implied or otherwise, other than an at-will relationship.

Our Company
• MCR is the 3rd-largest hotel owner-operator in the United States.
• Founded in 2006, our company has offices in New York City, Dallas, Chicago, and Richmond, Virginia.
• MCR has a $5.0 billion portfolio of 148 premium-branded hotels containing more than 22,000 guestrooms across 37 states and 106 cities.
• MCR has more than 7,000 team members across the country and operates hotels under 9 Marriott brands, 8 Hilton brands and a number of unflagged independent hotels.
• MCR was named one of Fast Company’s 10 Most Innovative Travel Companies of 2020.
• MCR is a three-time recipient of the Marriott Partnership Circle Award, the highest honor Marriott presents to its owner and franchise partners, and a recipient of the Hilton Legacy Award for Top Performer.
• For the TWA Hotel at New York’s JFK Airport, MCR won the Development of the Year (Full Service) Award at The Americas Lodging Investment Summit (ALIS), the Urban Land Institute New York Excellence in Hotel Development Award and the American Institute of Architects national Architecture Award, the highest honor given by the AIA
What we offer/What’s in it for you?
• Hotel Discounts
• Weekly Pay
• Paid Time Off
• Retirement Options
• Referral bonuses
• Career advancement & upward mobility
• Health, Dental, Vision Insurance- available after 30 days of employment for full-time team members
MCR Hotels

About MCR Hotels

MCR is the 3rd largest hotel owner-operator in the United States. The firm, which has offices in New York City; London; Dallas; Chicago; and Richmond, Virginia, has invested in and developed 189 hotel properties operated under 31 brands. Today, MCR offers more than 25,000 guestrooms in 150 hotels in 37 states and 107 cities.

MCR has developed 17 hotels, including the TWA Hotel at JFK Airport, the Gramercy Park Hotel in New York and the BT Tower in London.

MCR has also made a series of investments in hotel software companies such as Stayntouch, a cloud-based property management system, and Optii, a hotel operations software solution.

MCR was named one of Fast Company’s 10 Most Innovative Travel Companies — and was ranked by Newsweek as one of America's Greatest Workplaces and America's Greatest Workplaces for Women in 2025.

Consistently recognized for excellence in service and operations, MCR is a repeat recipient of the Marriott Partnership Circle Award, the highest honor Marriott presents to its owners, as well as the Hilton Legacy Award for Top Performer.

MCR won the Development of the Year (Full Service) Award at The Americas Lodging Investment Summit (ALIS), the Urban Land Institute New York Excellence in Hotel Development Award and the American Institute of Architects national Architecture Award, the highest honor given by the AIA. MCR’s hotels are frequently featured in the Travel + Leisure World’s Best Hotels and the Condé Nast Traveler Readers’ Choice Awards.

Industry
Travel & Hospitality
Company Size
501-1,000 employees
Headquarters
New York, New York
Year Founded
2006
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