Job Description

Proud to be 100% Canadian-owned, Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As Canada’s fastest-growing hospitality group, we believe the foundation of our continued success is our people and their ability to take great care of our guests.

EMPLOYMENT TYPE: Full Time
VACANCY STATUS: We are actively hiring for this position.
Sutton Place Hotel Toronto is an address deep-rooted in history-all within an exquisite, cosmopolitan environment and guaranteed to make an impact. Serving as a contemporary landmark on the iconic corner of King Street West and Blue Jays Way, our downtown Toronto, 118 room hotel, stands proud among the buzz of the Toronto Entertainment District.
Housekeeping Room Attendant
The Room Attendant will promote a positive image of the property to guests, must be pleasant, friendly and able to address problems or special requests. A Room Attendant must understand his/her role as brand ambassador and provide positive brand experiences to all guests. The right candidate will have great attention to detail, be self-motivated and able to work both independently and in a team, care about their work and the positive impact it can have on our guest’. If you want to be part of a great team that is driven to create incredible hotel experiences for our guests, apply today!
Job Duties
• Prepare guestrooms to a high standard.
• Ensures public spaces are clean and well presented.
• Performs Laundry tasks when including but not limited to collecting, sorting, distributing, and stocking.
• Responds to guest inquiries, requests and complaints in a prompt and courteous manner.
• Ensures all lost property items left in guest rooms or public spaces are properly recorded and stored.
• Take personal responsibility for equipment, ensuring it is always operated correctly and securely stored.
• Maintains an up-to-date knowledge of all chemicals and cleaning products, and the correct handling procedures.
• Reports any maintenance and/ or health and safety issues.
• Delivers and retrieves items on loan to guests.
• Ensures security of guest rooms and privacy of our guests.
• Support Houseperson duties when required.
• Perform special projects such as steam cleaning, pressure washing, gardening, deep cleaning and more.
• Perform all other duties as assigned or needed.
Work Conditions
Manual dexterity required to use various cleaning apparatus and supplies. Ability to lift up to 30 pounds Regular physical activity including walking, standing, sitting, lifting, crouching and kneeling.

At Northland Properties, we are committed to building a network of talented professionals who can help to provide exceptional hospitality experiences. As an equal opportunity employer, we are constantly seeking motivated and enthusiastic individuals to join us in various fields, including Construction, Finance, IT, HR, Marketing, and Support Center. To join our dedicated team and be a part of our thriving hospitality community, explore the exciting career opportunities available at https://northland.ca/careers/.
Submission of resume does not guarantee an interview or transfer. Qualified applicants are encouraged to apply, provided they meet the minimal requirements of the applicable skills required. You must be legally entitled to work in Canada to apply as the employer does not have a Labour Market Impact Assessment (LMIA) that would support a foreign worker. Applications will not be accepted via email or in person. We thank all applicants for their interest in Career opportunities with Company, however, only those applicants we wish to interview will receive a reply to their application.

Sandman Hotel Group uses AI enabled tools to assist with application management. All hiring decisions are made by people. We do not use AI to screen, assess or select applicants for this posting. Sandman Hotel Group is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Sandman Hotel Group does not discriminate on the basis of disability, veteran status or any other basis protected under federal, provincial or local laws. Accommodations are available at any stage of the recruitment process upon request. If you need support, please email AODA_Hotels@northland.ca. Sandman Hotel Group takes seriously its obligations under the Human Rights Code. All interviewed Candidates will be notified within 45 days of application whether a hiring decision has been made.