Job Description

Who We Are:
Come work through a different lens at Hyatt Place Phoenix: timeless, refined, and energetic designs featuring modern deco-desert chic rooms, custom lobby, and bar. Prime location within walking distance to an array of local attractions, Hyatt Place Phoenix brings art deco design, casual atmosphere, and practical amenities. Located in the heart of downtown, 3 blocks from the Convention Center and an array of attractions: Orpheum Theatre, Chase Field, Talking Stick Resort Arena, Phoenix Art Museum, shopping, and restaurants. At this property, you will be part of a team that values being proactive with guests and giving them a memorable experience for every stay.
Are you ready to take your career to the next level? Apply Today!

12/12/2024

Business Case: Room attendant

Filling up this position provides me with staff to reduce the use of temporary labor service. The room attendant will be responsible for keeping our guest room clean and sanitized up to the brand standard while providing great customer service assisting our guest when needed.

Key Contributions: Room attendants play an essential role in the housekeeping department as their primary responsibility is to keep guest rooms clean and tidy up to our brand standard while also providing great customer service.

Show current state & missing headcount consequences: We currently have three full-time room attendants. Filling up this position will contribute to creating our in-house room attendant team and not depend on temporary labor service.

Financial Analysis:

Position Salary/Hourly Budgeted Range
Hourly Min Hourly Mid Hourly Max
$17.00 $0.0 $17.00

Job Title: Room Attendant Reporting to: Nidia Chavez
Department/Group: Housekeeping EC/Dept. Head: Nidia Chavez
Location: (Remote option: Y/N) No Job Code/ Req#:
Level/Salary Range: $17 Position Type: Full time
HR Contact: Daniel Chaparro Desired Hire Start: ASAP/Confidential
# of direct reports: Yrs. of experience none

External Posting URL:
Internal Posting URL:

Pacific Hospitality Group provides a unique value proposition to investors and team members through our owner/operator approach. We are a family focused company committed to long-term holds that enable us to grow our business and our team members. Our vision is to enrich people’s lives by offering memorable experiences, giving back to our communities and honoring God in all that we do. We are focused on long-term value creation and sustainable growth.
Our Guiding Principles:
Integrity, Compliance, Value Creation, Principled Entrepreneurship, Customer Focus, Knowledge, Change, Humility, Respect, & Fulfillment

What You Will Accomplish
• Anticipate guest expectations
• Clean guest rooms as assigned, including, but not limited to, making beds, cleaning bathrooms, dusting and vacuuming
• Change and replenish bed linens, towels and guest amenities, as needed
• Perform deep cleaning tasks as needed
• Stock, maintain and transport housekeeping supply cart daily
• Dispose of trash and recyclables
• Respond to special guest requests in a timely, friendly and efficient manner
• Demonstrate teamwork responsiveness when asked to do any task consistent with Hyatt Place standards
• Organized and great attention to detail

What You Will Bring
• Must be available to work weekends and holidays
• High attention to detail
Great If you have
• Ability to interact with all associates and guests of the hotel
• One year experience in similar role
Physical Requirements:
While performing the duties of this job, the employee is regularly required to walk, sit, use hands to reach with hands and arms, and stoop, kneel, or crouch. Must be able to lift/move and up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus. Finger dexterity is required to operate a computer keyboard, calculator and other office/IT equipment.

We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Reviewed By: Daniel Chaparro Date: 4/22/24
People Team Approved By: Daniel Chaparro Date: 4/22/24
EC Approved By: Danielle Klus Date:4/22/24
Last Updated By: Daniel Chaparro Date/Time: 4/22/24 10am