Job Description
Proud to be 100% Canadian-owned, Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As Canada’s fastest-growing hospitality group, we believe the foundation of our continued success is our people and their ability to take great care of our guests.
The Sutton Place Hotel at Revelstoke Mountain Resort is a luxury 4-star hotel, located directly opposite the gondola and activities that provide experiences of a lifetime for our guests.
The Sutton Place Hotel and Revelstoke Mountain Resort (RMR) are a division of Canada’s largest privately held hospitality company, Northland Properties Corporation (NPC). Since its inception in 2007, we have gained a reputation for big mountain riding, legendary powder, and an authentic Canadian resort town. If you love to connect with people and have a passion for providing an exceptional hospitality experience, then we invite you to join our Sutton Place Family!
Job Title: Housekeeping Office & Training Manager
Department: Rooms Division
Reports To: Housekeeping Manager
Location: Sutton Place Hotel Revelstoke & Revelstoke Mountain Resort
The Housekeeping Office & Training Manager is responsible for overseeing the administrative functions of the housekeeping department while leading training, onboarding, and development initiatives for all housekeeping team members. This role ensures operational efficiency through effective coordination, scheduling, inventory control, and communication, while maintaining the highest standards of cleanliness and guest satisfaction.
Key Responsibilities
• Oversee daily housekeeping office operations and coordination
• Manage payroll, scheduling, and departmental administration
• Design and deliver training and onboarding programs
• Conduct inspections and ensure quality standards
• Manage inventory and cost control
• Ensure health, safety, and WHMIS compliance
• Support recruitment and foster team culture
• Liaise with Property Management team to schedule and conduct off-site training
• Complete Month end reporting for accounting at period end
Qualifications
• Experience in housekeeping operations and leadership
• Training or coaching experience
• Strong organizational and communication skills
• Knowledge of hotel systems and Microsoft Office
• WHMIS knowledge required
• Flexible availability including weekends/holidays
Skills & Competencies
• Leadership and team development
• Attention to detail
• Organization and multitasking
• Problem-solving
• Communication
• Time management
Benefits
• Complimentary Season’s Pass
• Health, Dental, Vision after 3 months
• RRSP matching after 6 months
• Career advancement opportunities
• Northland Perks Program
• Employee Assistance Program
Please apply online.
The Sutton Place Hotel Revelstoke is an Equal Opportunity Employer. We thank all applicants for their interest; however, only those selected for an interview will be contacted.
Candidates must have legal working status in Canada.
At Northland Properties, we are committed to building a network of talented professionals who can help to provide exceptional hospitality experiences. As an equal opportunity employer, we are constantly seeking motivated and enthusiastic individuals to join us in various fields, including Construction, Finance, IT, HR, Marketing, and Support Center. To join our dedicated team and be a part of our thriving hospitality community, explore the exciting career opportunities available at https://northland.ca/careers/.
