Job Description

Set in the heart of Mayfair and housed within a distinguished Grade II listed building on Piccadilly, the hotel brings new life to a historic landmark through a refined, intimate hospitality experience.

Here, classical architecture meets contemporary culture. Designed for travelers drawn to culinary excellence, visual arts and genuine social connection, The WestDill offers a discreet retreat moments from London’s most iconic addresses.

Returning from the city, guests find an elegant gathering place where heritage, craftsmanship and conviviality come together with a modern expression of Mayfair, shaped by history and enlivened by conversation.

For the opening of The WestDill Mayfair Hotel London, Colbert Collection, we are seeking a dedicated Housekeeping Manager to set and maintain outstanding housekeeping standards in line with London’s luxury hospitality expectations.

Key Duties & Responsibilities

• Lead and oversee housekeeping and laundry operations, ensuring consistently high standards of cleanliness, safety and presentation throughout the hotel
• Ensure compliance with brand standards as well as health, safety and hygiene regulations across all guest and back‑of‑house areas
• Plan staffing levels, support departmental budgeting and monitor costs to ensure efficient and responsible use of resources
• Lead, motivate and develop the housekeeping team, fostering engagement, performance and continuous improvement
• Work closely with Front Office and other departments to deliver seamless guest experiences and manage feedback or service issues proactively
• Oversee inventory, linen, uniforms, amenities, equipment and supplier coordination to maintain quality and operational efficiency
• Drive continuous improvement of housekeeping standards, processes and ways of working, with a strong focus on detail, consistency and guest perception

Qualifications

How Can You Succeed in This Role

• Proven experience as Housekeeping Manager or Assistant Housekeeping Manager in the luxury hospitality segment
• Strong understanding of luxury service standards, attention to detail and guest‑centric quality expectations
• Demonstrated leadership experience managing and developing multicultural housekeeping teams
• Solid knowledge of health, hygiene and safety regulations, including best practices in luxury hotel operations
• Strong organizational and planning skills with cost awareness and budget understanding
• Excellent communication and coordination skills; ability to work closely with Front Office and operational departments

Additional Information

What You Can Expect

At Minor Hotels Europe & Americas we are committed to shaping exciting careers worldwide and cross-cultural experiences. Our journey is fueled by the passion and dedication of our incredible teams, who also enjoy inspiring and exclusive benefits such as:

• Worldwide experience – diversity of 150 different nationalities.
• Career development opportunities full of national and international challenges.
• Wide range of training programmes to enhance your skills.
• Wellbeing initiatives, including flexible working conditions.
• Team member recognition programmes, including Memorable Dates.
• Ability to make a difference through our sustainability programme and volunteering initiatives.
• Team member rates and promotions, offering discounted rates in our hotels around the world and exclusive benefits through our corporate loyalty programme.

Are you looking for a new challenge? Apply now!

Minor Hotels Europe & Americas is dedicated to fostering an inclusive working environment where every individual is valued and equally encouraged. We warmly welcome individuals from all backgrounds and abilities.