Job Description

About Us

G’day Group comprises three leading Australian tourism brands in Discovery Parks, G’day Parks and loyalty program G’day Rewards. Employing more than 2000 people Australia-wide, G’day Group has a truly national footprint of over 300 holiday parks, including 85+ fully owned and operated parks. The largest park network in the country, we’re about authentic Australian holiday experiences and inviting all Aussies to say g’day to more of Australia.

Nestled in Tasmania's captivating wilderness, Cradle Mountain is a haven of natural beauty. Discover the perfect escape at Discovery Parks Cradle Mountain, where the rugged landscapes of Cradle Mountain-Lake St Clair National Park meet comfortable accommodations. Surrounded by ancient rainforests and clear lakes, this park invites nature enthusiasts to explore the pristine surroundings and embark on unforgettable adventures in the heart of Tasmania's wild charm.

The Role

We’re seeking an experienced Housekeeping Manager to lead a small, high-performing team at Cradle Mountain.

This is a hands-on leadership role suited to someone who can confidently run a department end-to-end—leading people, managing rosters and wage budgets, and ensuring consistently high presentation standards for our guests.

You’ll play a key role in delivering an exceptional guest experience while building a positive, accountable team culture in a remote setting.

Responsibilities

• Leading, coaching and developing a small housekeeping team
• Managing departmental rosters in line with occupancy and wage budgets
• Overseeing daily room servicing and public area presentation
• Maintaining high cleanliness and presentation standards across guest and staff facilities
• Partnering with Front Office and Maintenance to ensure seamless operations
• Monitoring room status, reporting maintenance, and driving timely resolution
• Ensuring team communal areas are clean and well stocked

About You

You’re a confident, hands-on leader who takes ownership of your department and leads from the front.

You will bring:

• Proven experience managing a housekeeping or similar operational department
• Strong people leadership skills, with the ability to build and motivate small teams
• Experience managing rosters and controlling labour costs/wage budgets
• A high level of organisation, accountability and attention to detail
• The ability to thrive in a remote, fast-paced and physically active environment
• A genuine passion for regional Australia and the outback lifestyle

Remote or resort experience is highly regarded, but not essential.

Benefits

• Relocation support
• Exclusive staff discounts across G’day Group properties
• Access to G’day Rewards partner discounts
• Employee Assistance Program (EAP)

If you’re looking to step into a role where you can truly own your department, lead a close-knit team, and experience one of Australia’s most stunning natural landmarks—this is it.

Apply now and take your career somewhere extraordinary.

The way we manage our environmental and social responsibilities has a far-reaching impact. We’re strongly committed to growing with care through supporting our people, giving back to the communities we operate in, and protecting our environment.

This role includes extensive manual handling tasks including lifting up to 20kg kneeling and squatting, as well as handling chemicals and utilising machinery

**Prior to an offer of employment being made, candidates must provide authority for a Federal Police Clearance to disclose any criminal offences or charges.