Job Description

Urschel, a 100% employee-owned company, is seeking an experienced and detail-oriented Housekeeping Manager to join the team at the Grand Gardner Hotel. The Grand Gardner Hotel is an Urschel Development property located in downtown Valparaiso, Indiana. Urschel Development is a wholly owned subsidiary of Urschel Laboratories in Chesterton, Indiana.

The Grand Gardner Hotel is an independent boutique hotel featuring 58 guest rooms and suites, a speakeasy, banquet space, and welcoming shared spaces. As part of our employee-owned culture, every team member contributes to the hotel's success. We believe that excellent guest experiences are the result of employees who understand how their work impacts guests, coworkers, and the overall operation of the business.

At Grand Gardner Hotel, we value teamwork, accountability, and pride in a job well done. Whether serving guests directly or supporting operations behind the scenes, each employee-owner plays an important role in maintaining the high standards that define our property.

Why You’ll Love Working at the Grand Gardner Hotel:

• Employee Stock Ownership Plan (ESOP), Stock Issued Annually
• Accrued Paid Time Off & Holiday Pay
• Health, Dental, & Vision Insurance
• Free Health Clinic (Available to Employees and Their Dependents)
• 401(k) with Employer Matching
• Free Life Insurance
• Hotel stay and on-property dining discounts
• Flexible scheduling whenever possible
• Free 24/7 Access to An Onsite Workout Center with Personal Trainers @ Urschel’s Chesterton Facility
• Professional Development Support
• Support for Community Involvement/Philanthropy

The Housekeeping Manager is responsible for overseeing the daily operations of the housekeeping department, ensuring guest rooms, public areas, meeting spaces, and laundry operations consistently meet the high standards of the Grand Gardner Hotel. This position leads housekeeping team members, coordinates daily staffing and room assignments, manages department supplies and inventory, and partners closely with the Front Office, Maintenance, and Sales teams to support a seamless guest experience.

The ideal candidate is a hands-on hospitality professional who leads by example and takes pride in creating clean, welcoming spaces for guests and team members alike. Successful candidates are organized, dependable, and detail-oriented, with the ability to balance operational responsibilities while supporting and developing their team. They possess strong communication, problem-solving, and time management skills and are comfortable collaborating across departments to ensure exceptional guest experiences. Previous housekeeping leadership or hospitality management experience is preferred, along with proficiency in Microsoft Office applications and experience with hotel property management systems such as Cloudbeds.

Candidates should be able to:

• Lead and support housekeeping, laundry, and public area operations.
• Recruit, train, coach, and schedule housekeeping team members.
• Maintain high standards of cleanliness throughout guest rooms, public areas, banquet spaces, and back-of-house locations.
• Conduct room inspections and quality audits to ensure brand and property standards are met.
• Coordinate effectively with Front Desk, Maintenance, and other hotel departments.
• Manage housekeeping inventory, supplies, equipment, and department expenses.
• Respond professionally to guest requests and service recovery situations.
• Plan and execute deep cleaning and preventative maintenance initiatives throughout the property.
• Work a flexible schedule, including weekends and holidays as business needs require.

Physical Requirements

• Remain standing and walking for extended periods throughout the shift.
• Frequently bend, stoop, kneel, reach, and climb stairs.
• Occasionally lift, carry, push, and pull up to 40 pounds.
• Move throughout guest rooms, meeting spaces, public areas, and back-of-house locations.
• Work in a fast-paced environment while maintaining attention to detail.

If you are seeking an outstanding career opportunity, visit the Urschel careers link directly at http://www.urschel.com/careers or find us on Facebook or LinkedIn.

EEO/Veteran/Disability

Date Posted: 11/2/2023