Job Description

We Are The Service Companies

The Service Companies is the leading services provider of hospitality management to hotels, resorts, casinos, entertainment and education facilities nationwide. With over 3,000 associates located throughout 31 states, The Service Companies offers each associate competitive pay, full benefits, opportunities for growth, the option for same day pay through Dayforce Wallet and more. Learn more at www.theservicecompanies.com or connect with us on Facebook, LinkedIn, Instagram and Twitter.

About the Service Companies:

The company operates through three separate business groups:

• Managed Services – Turn-key Hospitality/Casino Housekeeping, Stewarding, Third Shift Cleaning, Public Area Cleaning, Laundry and Kitchen Cleaning
• Managed Services Staffing – Hospitality Staffing for the Resort, Casino & Event space.
• Specialty Services – Window and Chandelier Cleaning, Pressure Washing, Pool Cleaning and Maintenance, Exterior Building Cleaning

Responsible for managing the day-to-day operations of the hotel housekeeping department in a multi-room hotel. Hospitality housekeeping department head experience or higher required. No exceptions..

Essential Duties:
• Responsible for the overall management of the entire housekeeping department to include room turn times, customer service scores and profitability
• Manages a base of over 100 employees
• Key interface between client property senior management and corporate
• Uphold the highest standards of cleanliness, safety, and conduct
• Publicly recognizes and rewards employees
• Coaches underperforming employees to improved performance
• Ensures new employees follow the company training plan
• Ensures proper documentation is completed as necessary
• Ensures payroll is completed daily
• Smiles and is friendly when interacting with co-workers, guests and property employees
• Follows and teaches all required safety and standard operating procedures
• Adheres to all company and regulatory policies. Reports any wrongdoing to corporate
• Available to work weekends, holidays, rotating shifts and long hours

Skills and Abilities:
• Five years prior housekeeping management experience in a large hotel
• Ability to understand and analyze the monthly P&L
• Ability to speak publicly addressing a large group
• Ability to push and pull 50 pounds
• Ability to remain standing for extended periods of time
• Must meet company and client’s appearance standards
• Ability to work with a variety of cleaning equipment and chemicals
• Ability to perform all duties as required with or without an accommodation
• Ability to motivate and respect hourly employees
• Knowledge of Microsoft Suite

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience:

• Housekeeping management: 3 years (Preferred)

This list of essential functions, other duties, mental and physical demands, requirements, and any licenses are not meant to be exhaustive. Management reserves the right to revise job descriptions and to require other tasks be performed as needed.

The Service Companies is an Equal Opportunity Employer. TSC does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs.