Job Description

As a Houseperson with Suncadia Housekeeping, you'll work to support the housekeeping efforts at the Lodge and Inn at Suncadia with additional support for Suncadia Condos. With a get-it-done attitude, you'll respond to calls for assistance from the homes housekeeping teams, as well as calls from resort leadership and the front desk. With a passtion for guest service, you'll promptly handle calls from our guests staying in the Lodge, Inn, or Condos. As a houseperson, you'll play a vital role in ensuring that our guests experience the beauty of Suncadia while enjoying the comfort and cleanliness of their accommodations.

Salary: $20.00/hour

There's no place like Suncadia.

A premier all-season resort, Suncadia is tucked away on the sunny slopes of the Cascade mountains and offers guests three distinctive choices in hotel, Inn and private home accommodations. With more than 6,000 acres of forested mountain landscape, Suncadia features 40+ miles of hiking and biking trails, thirty-six holes of golf, a luxury spa, and the 2.2 million-acre Wenatchee Washington National Forest right next door. Plus, unparalleled activities like outdoor concerts, fine dining, swimming, and more.

Why join our team?

At Suncadia, we’re inspired year‑round by the natural beauty and welcoming spirit of the Cascades. Every season calls for a team of engaged, attentive ambassadors who create meaningful experiences that spark connection, adventure, and a true sense of belonging for our residents, guests, and community. If you’re ready for a role where every day offers something new and rewarding, this is your place. Find your nature with us and who knows, you may just discover a home for your career.

• Benefits: Part-Time employees are eligible for 401k (with a company match!), Employee Assistance Program, and Paid Sick Time
• Perks: Enjoy free golf, discounts on resort retail and food & beverage, and more!
• Travel is good for the soul: Experience destinations around the country with team member hotel discounts
• Growth: Opportunities for internal career growth and expansion
• Celebrate: Monthly team member gatherings, quarterly events, and the legendary Team Member Golf Tournament
• Be Part of the Magic: Trust us, seeing a first-time guest take in our Cascade views never gets old

*Some benefits may vary based on job status

Responsibilities

• Responsible for working all scheduled shifts
• Work independently following instructions as provided
• Keep accurate and legible records of daily work requirements
• Work at a rapid pace throughout the day completing assignments as scheduled
• Ensure the safe keeping of Guest’s Personal Property while working within their lodging unit by showing Integrity and Honesty at all times
• Respond promptly to room attendant, leadership, front desk, dispatch, and guest service calls
• Shovel walkways to keep clear of snow during winter season
• Stock homes and vehicles assigned in an effective, on-going manner
• Maintain effective organization, layout, cleanliness, security, upkeep, and maintenance of all storage ares, vehicles and garage areas
• Maintain accurate key control and effective security for all assigned keys, buildings, and vehicles;
• Report quality problems to supervisor
• Report any suspicious activity to Community Services and Housekeeping Leadership
• Contribute to the energy and momentum of the department in the performance of job duties and responsibilities
• Other tasks including cleaning rooms at the Lodge, Inn, and Condos (making beds, cleaning bathrooms and kitchens, scrubbing floors, spotting carpets, cleaning fireplaces, vacuuming all living areas, sweeping, mopping,dusting, spot cleaning windows and checking outside trash areas) may be assigned during peak resort times
• Other tasks may be assigned in other areas including: Homes, Health and Fitness Centers, Recreational facilities, Public Spaces, and the Glade Spring Spa
• Maintain Suncadia Resort standard of quality and cleanliness in all lodging units assigned each day
• Understand and abide by all Suncadia policies, procedures, and safety regulations

Qualifications

• Must be available to work a flexible schedule including, evenings, weekends, and holidays
• Must have conversation English skills (read, write and speak)
• High school diploma or equivalent preferred
• Prior experience in housekeeping preferred

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