Job Description

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Housekeeping Host, you’re not just ensuring the upkeep and cleanliness of the hotel – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Here's what you'll do during a typical day:

• Keep guest rooms spotless: Clean and tidy assigned guest rooms, including making beds, cleaning bathrooms, dusting, vacuuming, replenishing amenities, and performing deep cleaning tasks as needed

• Maintain public areas: Ensure lobbies, hallways, restrooms, stairwells, elevators, offices, and other common areas remain clean, organized, and guest-ready

• Process hotel linens: Collect, sort, wash, dry, fold, organize, and distribute linens, towels, and other laundry items

• Manage supplies and inventory: Stock housekeeping carts, supply closets, and laundry areas to support efficient daily operations

• Delight our guests: Respond promptly and courteously to guest requests and provide exceptional service throughout the property

• Support housekeeping operations: Deliver guest items, assist team members across departments, and complete special cleaning projects as assigned

• Maintain a safe environment: Follow established cleaning, sanitation, and safety procedures while properly handling equipment and chemicals

• Identify maintenance needs: Report repair issues, safety concerns, and maintenance deficiencies to help maintain the quality of the property

• Manage waste disposal: Remove trash and recyclables from guest rooms, public spaces, and work areas according to established procedures

• Handle special projects: Assist with periodic deep cleaning tasks such as moving furniture, cleaning carpets, washing windows, and other housekeeping projects as needed

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality Acting with Integrity and always doing the right thing. Inspiring others through Leadership A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.